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I think United is terminally stupid. You'd thin the < a href="">United Breaks Guitars incident, where their cold-shoulder response to their screw-ups hammered UAL's market valuation for $100+ million would have taught them a lesson.
How about a status update? Maybe you need Agile software development instead of locking everyone in a room.
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Great post, Irving. You are always prescient. However, I do wonder how you jump ahead in the calendar. This page is dated January 31, but today is January 29.
Ellen, your link to the list is broken. It should be (no "data"). jay