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Great article! Definitely agree that it's a fine line between automating and the potential to lose insight.
You regularly respond to the sales team's complaints with "you know you can do that in ...... apps"
Don, Great post I've had an experience with nearly each and everyone of these 7 and a few more. I would also agree with Janak and say that his Board Rep and Ms. Strategy are probably the most dangerous as they can potentially sway many conversations while having little to no knowledge about what is actually going on in the business from an actions standpoint. In my most recent company RapidInfluence we have come up with the perfect solution for combating Ms. Strategy! Ed Loessi http://www.rapidinfluence.com http://twitter.com/rapidinfluence http://twitter.com/edloessi