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Great read Mike. It's always difficult to focus on enabling rather than doing! While I've never thought of it quite in those terms, your explanation is quite appropriate. For years, we were taught that control was everything - and that's a tough shift to make. Fortunately, I have a relatively young staff and we're all working on this shift together: I still think they will get the hang of it faster than I will!
Respectfully,
-Chris Nelson
IT: It's Not Just About Technical Skills
Why interpersonal skills may be more important now. While perusing the online versions of some of the more well-know information technology journals recently, I was surprised to find one that had quite a few stories on the stupidity of users. While these stories ostensibly were presented as humo...
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