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I like it Steve. For me your summary presents a powerful picture. I would add that fundamentally the change happens between individuals, in the detail of the way we conduct our interrelationships and our experience of them. That's why Shift 4 is so important. That’s why I would modify the first sentence of your closing paragraph to read: "In the end, the gains are accomplished by a transition from a focus on things to a focus on what happens between people." is now following The Typepad Team
Nov 18, 2010