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Cliff Robbins
I help people and organizations explore opportunities, manage and sustain growth, and maximize revenue and profit.
Interests: Entrepreneurship & Intrapreneurship, Creativity & Innovation, Marketing, Sales, Organizational Behavior, Leadership, Motivation, Team Building, Change Management
Recent Activity
I had a special business card with a unique phone number on the back. No one else in my business had one. That number was a number connected to a red phone sitting on my desk in my office. I was the only one allowed to answer it! That phone... Continue reading
Posted Jun 25, 2014 at Cliff Robbins Speaks
There is a lot of literature about how to give effective feedback, but not a lot about how to receive it. No one likes to hear that they aren't performing well. Yet, everyone can improve. Next time you receive constructive feedback, do these three things: Relax. It's understandable to be... Continue reading
Posted Jun 18, 2014 at Cliff Robbins Speaks
Why do investors invest in class A teams -- cuz things never go as planned: "The best-laid schemes o' mice an' men Gang aft agley," Robert Burns meant that the best laid plans of mice and men oft go awry. But he wasn't talking about this mouse! The plan worked... Continue reading
Posted Jun 11, 2014 at Cliff Robbins Speaks
It'll take a lot of effort to clean up this mess. I'm sure Mom thought junior would make a mess, but not this BIG! Same holds true for businesses and their plans. I pretty much guarantee things won't go as planned. So you better have some class 'A' people on... Continue reading
Posted Jun 4, 2014 at Cliff Robbins Speaks
And avoid... Organizations that are too inwardly focused often miss important happenings and opportunities in the market. Use these three ways to get your organization to look outward for customer insights, competitor moves, and market changes: Listen to customer-facing employees. Frontline employees are your ear to the pavement. Value them,... Continue reading
Posted May 28, 2014 at Cliff Robbins Speaks
CRS used to mean: Can't Remember Stuff. But now, in business it refers to Corporate Social Responibility. Fortunately, the general pubic cares about businesses that care. There are more stakeholders in a business venture than just stockholders. Far too many busiess leaders are downright predatory: BIG salaries, bouses, stock options,... Continue reading
Posted May 21, 2014 at Cliff Robbins Speaks
Management shake ups, while disruptive, can be good for a company. They bring in fresh perspectives and require that leaders take a hard look at their own performance. Don't wait for your company to get in trouble. Instead, fire yourself. Not literally, but think about what you would do in... Continue reading
Posted May 14, 2014 at Cliff Robbins Speaks
I know you all think of me as a business God, and I never err. But this week I was soooo busy with client meetings I forgot to write my blog by Wednesday. Oh well, better late than never. So, I have to think of something brilliant to tell you.... Continue reading
Posted May 2, 2014 at Cliff Robbins Speaks
It start off friendly enough. You play it loose. You're buddies. But as the business goes on... Disagreements creep in. You said... I thought... You ought to... Look. Sit down right at the start and gather all the information you can about partnership agreements. Settle everything early. If it works... Continue reading
Posted Apr 23, 2014 at Cliff Robbins Speaks
OK Did you see the Wolf of Wall Street? He said he owneed a 170 foot yacht in some scenes and a 150 foot yacht in other scenes. Did he have one kid or two? Incosistencies abound. But there was one theme I enjoyed: "Sell me this pen." In the... Continue reading
Posted Apr 16, 2014 at Cliff Robbins Speaks
They may be two departments, especially in larger companies, but they are critical to the success of an organization: Large or small. They had better be working together to increase awareness and increase sales! Each one is stronger by virtue of the fact that they help each other. Success comes... Continue reading
Posted Apr 9, 2014 at Cliff Robbins Speaks
Not this Fred... I'm referring to Fred Hertzberg. He didn't say money is never a motivator! That would be shocking. What he said was money is a hygiene factor. The two-factor theory (also known as Herzberg's motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace... Continue reading
Posted Apr 2, 2014 at Cliff Robbins Speaks
1+2+3+4=10 1 doesn't equal 10. Neither does 1+2. It takes several constructs to add up to 10. It's the same with building a business. It takes several skils: managment, marketing, financial, human, strategic & Tactical skills. But most of all: discipline! And that discipline comes from passion and commitmnt. Continue reading
Posted Mar 26, 2014 at Cliff Robbins Speaks
So, what drives innovation within an organization? If I had to pick just one word: culture. No, not that kind. Corporate culture. It's set in place by the leaders; it's in the corporate DNA. A culture of innovation starts by creating a safe envirnment for people to try to "find... Continue reading
Posted Oct 30, 2013 at Cliff Robbins Speaks
He did not have much experience. Everybody thought he was a bufoon, a coward: Incompetent. Yet he was elected President of the United States. "Don’t underestimate the value of innovative people whose vision is not clouded by the continuity of myopic experience." Hire people for ATTITUDE and APPTITUDE. They'll learn... Continue reading
Posted Oct 9, 2013 at Cliff Robbins Speaks
Wow. This was Dark Helmut's problem too. Hire wll! Continue reading
Posted Oct 2, 2013 at Cliff Robbins Speaks
And neither do your prospects or customers. They don't care about what you do. They don't care about what you sell. They care about what's in it for them (WIIFM)! Nobody buys a drill because they want a drill or a bunch of bits. They want a hole! Don't just... Continue reading
Posted Sep 25, 2013 at Cliff Robbins Speaks
Investors don’t want to invest money in a company unless there is some means of IP protection. Continue reading
Posted Sep 11, 2013 at Cliff Robbins Speaks
Holding regular meetings just because it's time for a meeting is no reason to meet for a meeting. (Did I say that right?) Meetings should have an agenda, a purpose, goals and outcomes. What needs to be done, who's gonna' do it, and by when? Continue reading
Posted Sep 4, 2013 at Cliff Robbins Speaks
C'Mon Man! But then, truth is stranger than fiction. Continue reading
Posted Sep 3, 2013 at Cliff Robbins Speaks
Be careful what you publish on the internet. You can't take it back. I've never been knwn fr being paticularly politically correct. I've had a [bad] habit of not having a filter. I pretty much say what I think and feel. But having said somthing versus having published something have... Continue reading
Posted Aug 28, 2013 at Cliff Robbins Speaks
"Ever since the boss threatened to fire me!" So, you think you're clever by paying your employees as independent contractors, thereby saving on taxes. Well, if you exert control over them, and they're doing the work of your business, and they only work for you, then (in MA at least)... Continue reading
Posted Aug 21, 2013 at Cliff Robbins Speaks
I said that Risky Business was the last time Tom Cruise kept his undies on in a movie. I just realized that in The Last Samurai he didn't get naked with the girl until after the movie ended. Fortunately, Japanes girls are short too. Continue reading
Posted Aug 15, 2013 at Cliff Robbins Speaks
I recently got this definition in my email: RISK 1. A probability or threat of damage, injury, liability, loss, or any other negative occurrence that is caused by external or internal vulnerabilities, and that may be avoided through preemptive action. 2. Finance: The probability that an actual return on an... Continue reading
Posted Aug 14, 2013 at Cliff Robbins Speaks