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Allison Zieve
Allison Zieve is the director of Public Citizen Litigation Group and Public Citizen's Supreme Court Assistance Project.
Recent Activity
Detroit Free Press reports that Ford knowingly sold defective cars
In a lengthy article today, the Detroit Free Press reports: Ford Motor Co. knowingly launched two low-priced, fuel-efficient cars with defective transmissions and continued selling the troubled Focus and Fiesta despite thousands of complaints and an avalanche of repairs, a... Continue reading
Posted 4 days ago at CL&P Blog
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AT&T to block spam to cell phones
On Tuesday, AT&T became the first major US wireless company to automatically block robocalls for its customers. The free service comes after a June ruling by the Federal Communications Commission that allows phone service providers to offer call-blocking on an... Continue reading
Posted 4 days ago at CL&P Blog
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Court finds consumer has standing to pursue FACTA violation
Under the Fair and Accurate Credit Transactions Act of 2003 (FACTA), retailers are prohibited from printing more than the last 5 digits of a credit card number or the expiration date on a purchase receipt. The law was enacted to... Continue reading
Posted Jul 2, 2019 at CL&P Blog
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Dept of Education not processing applications for student-debt relief
On Tuesday, seven borrowers sued Education Secretary Betsy DeVos and the Department of Education after the agency failed to take action on their applications for relief from student loans. Under a 1995 law, the Department has authority to forgive the... Continue reading
Posted Jun 26, 2019 at CL&P Blog
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Consumer group asks for investigation into "surveillance scoring"
A consumer-advocacy group as asking the Federal Trade Commission to investigate a practice where retailers use consumer information collected by data brokers to decide how much to charge individual customers. According to the petition submitted to the FTC by #REPRESENT,... Continue reading
Posted Jun 25, 2019 at CL&P Blog
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Court finds employees have standing to sue after data breach
On Friday, the DC Circuit held that two groups of federal workers can move forward with class action lawsuits against the Office of Personnel Management (OPM) over a 2015 data breach that exposed the personal information of 22 million people.The... Continue reading
Posted Jun 24, 2019 at CL&P Blog
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FTC investigates YouTube for violations of kids' privacy
The Federal Trade Commission has reportedly launched an investigation into YouTube after complaints from consumer groups and privacy advocates alleging that YouTube violates kids' privacy. The complaints contend that YouTube failed to protect kids who used the streaming-video service and... Continue reading
Posted Jun 20, 2019 at CL&P Blog
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Company to cancel and repay $40 million in payday loans that violated state rate caps
The Dallas Morning News reports that Think Finance Inc., a Fort Worth financial firm, will cancel its outstanding loans and pay nearly $40 million to consumers after engaging in an alleged payday lending operation that used Native American tribes as... Continue reading
Posted Jun 18, 2019 at CL&P Blog
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Senators ask CFPB to reconsider debt collection proposal
More than 20 U.S. senators are calling on the Consumer Financial Protection Bureau to reconsider a proposal to allow debt collectors to send unlimited texts and emails to consumers, and to call consumers seven times a week per debt, USA... Continue reading
Posted Jun 7, 2019 at CL&P Blog
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Opposition to CFPB's proposed rescission of protections for payday borrowers
Public Citizen, along with the Center for Responsible Lending and several other consumer-advocacy groups, submitted a lengthy comment objecting to the CFPB's proposal to rescind many aspects of the agency's own payday lending rule, issued in 2017 to protect consumers... Continue reading
Posted May 17, 2019 at CL&P Blog
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Dept of Education blocking CFPB oversight of student loan servicing
In a letter responding to an inquiry from Senator Warren, the director of the Consumer Financial Protection Bureau says that the Education Department is hampering the CFPB's efforts to protect borrowers by performing oversight of the student loan industry. The... Continue reading
Posted May 16, 2019 at CL&P Blog
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States accuse generic drug manufactrurers of price fixing
On Friday, Connecticut and a coalition of 44 states sued the biggest generic drug manufacturers, accusing them of a systematic conspiracy to bilk consumers out of billions of dollars. Last night's 60 Minutes covered the story, here. The Connecticut Attorney... Continue reading
Posted May 13, 2019 at CL&P Blog
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Report on restoring individuals' access to the civil justice system
The Center for American Progress today released a report discussing structural reforms to the court system and suggesting reforms to restore access to the courts -- two topics that are discussed separately in the report but are surely related. The... Continue reading
Posted May 8, 2019 at CL&P Blog
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CFPB proposes new rule on calls, texts, and emails from debt collectors
The Consumer Financial Protection Bureau is proposing a new rule that would allow debt collectors to send consumers an unlimited number of texts and emails. The agency says that its rule would be good for consumers. The Washington Post reports,... Continue reading
Posted May 7, 2019 at CL&P Blog
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Ninth Circuit upholds constitutionality of CFPB
This morning, in a unanimous opinion in a case is called CFPB v. Seila Law, Inc., the Ninth Circuit decided a challenge to the CFPB's structure. The CFPB is headed by a single Director who exercises substantial executive power but... Continue reading
Posted May 6, 2019 at CL&P Blog
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Share your CFPB experience
ProPublica and WNYC are investigating whether the Consumer Financial Protection Agency is enforcing federal consumer financial laws and holding companies accountable. They want to hear from people who work at the agency and those who have left recently, particularly people... Continue reading
Posted May 1, 2019 at CL&P Blog
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Consumer Reports article on barrier to information about defective products
Section 6(b) of the Consumer Product Safety Act generally requires the Consumer Product Safety Commission to get permission from a manufacturer before releasing to the public any information about a defective product that would reveal the identity of the manufacturer.... Continue reading
Posted Apr 30, 2019 at CL&P Blog
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Here’s why recalls are harder than they should be
Vox explains how consumer product recalls work and the need for improvements in the recall system in an article titled "People buy millions of unsafe products every year. Here’s why recalls are harder than they should be," here. Continue reading
Posted Apr 29, 2019 at CL&P Blog
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Court of appeals rejects payday lender's claim of "tribal sovereign immunity"
The Second Circuit today decided a case involving payday lending and forced arbitration, ruling for the plaintiffs on two important issues. In Gingras v. Think Finance, Vermont residents who claim that the payday loans violate Vermont usury and consumer protection... Continue reading
Posted Apr 24, 2019 at CL&P Blog
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Mandatory arbitration at Sterling Jewelers
The New York Times today has a lengthy piece about treatment of female employees at Sterling, Kay, and Jared Jewelers -- stores owned by the same company. The heart of the article is about pay inequity, and pervasive and extreme... Continue reading
Posted Apr 23, 2019 at CL&P Blog
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How can you protect your privacy online?
How can you protect your privacy online? A New York Times article today suggests that you can't. People concerned about privacy often try to be “careful” online. They stay off social media, or if they’re on it, they post cautiously.... Continue reading
Posted Apr 22, 2019 at CL&P Blog
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NYT on the CFPB: "Mick Mulvaney’s Master Class in Destroying the Government From Within"
The New York Times has a lengthy article on Mick Mulvaney's tenure as acting director of the Consumer Financial Protection Bureau. This account of Mulvaney’s tenure is based on interviews with more than 60 current or former bureau employees, current... Continue reading
Posted Apr 16, 2019 at CL&P Blog
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Online lending company settles FTC charges of deceptive and unfair servicing practices
Avant, LLC, an online lending company, has agreed to settle the Federal Trade Commission’s charges that it engaged in deceptive and unfair loan servicing practices, including imposing unauthorized charges on consumers’ accounts and unlawfully requiring consumers to consent to automatic... Continue reading
Posted Apr 15, 2019 at CL&P Blog
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Senators introduce consumer online privacy bill
Senators Mark Warner (D-VA) and Deb Fischer (R-NE) have introduced a bill to prohibit large online platforms from using deceptive user interfaces, known as “dark patterns,” to trick consumers into handing over their personal data. Dark patterns refers to online... Continue reading
Posted Apr 10, 2019 at CL&P Blog
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FTC acts against Genuix "cognitive improvement" supplements
Twelve corporate and four individual defendants have settled Federal Trade Commission charges that they deceptively marketed “cognitive improvement” supplements using sham news websites containing false and unsubstantiated efficacy claims, references to non-existent clinical studies, and fraudulent consumer and celebrity endorsements.... Continue reading
Posted Apr 10, 2019 at CL&P Blog
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