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Allison Zieve
Allison Zieve is the director of Public Citizen Litigation Group and Public Citizen's Supreme Court Assistance Project.
Recent Activity
FTC: Not enough baby formula means plenty of scammers
A Federal Trade Commission Consumer Alert warns about baby-formula scans and offers advice, here. Continue reading
Posted 1 hour ago at Consumer Law & Policy Blog
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Report: "Consumers Lured Into Predatory Car Repair Loans"
Consumer Reports writes today: Auto repair shops affiliated with well-known brands—including AAMCO, Big O Tires, Grease Monkey, Jiffy Lube, Meineke, Midas, and Precision Tune Auto Care—are steering unsuspecting customers into loans charging up to 189 percent interest, according to a... Continue reading
Posted 7 days ago at Consumer Law & Policy Blog
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CFPB advisory opinion on coverage of fair lending laws
The Consumer Financial Protection Bureau yesterday published an advisory opinion affirming that the Equal Credit Opportunity Act—a federal civil rights law that protects individuals and businesses against discrimination in accessing and using credit—bars lenders from discriminating against customers after they... Continue reading
Posted May 10, 2022 at Consumer Law & Policy Blog
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FTC says credit repair operation was a scam
The Federal Trade Commission filed a complaint last Friday against a company called The Credit Game, which claimed it could boost credit scores through “credit piggybacking” and other credit repair services. The FTC's complaint against the operators of The Credit... Continue reading
Posted May 9, 2022 at Consumer Law & Policy Blog
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CFPB orders Bank of America to pay $10 million penalty for illegal garnishments
The Consumer Financial Protection Bureau has finalized an enforcement action against Bank of America for processing illegal, out-of-state garnishment orders against customers’ bank accounts. The CFPB's press release, with links to relevant documents, is here. Continue reading
Posted May 9, 2022 at Consumer Law & Policy Blog
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Dept of Education approves $238 million group discharge for 28,000 Marinello Schools of Beauty borrowers
The Department of Education announced it will discharge the loans of tens of thousands of borrowers harmed by pervasive and widespread misconduct at Marinello Schools of Beauty. Borrowers who enrolled in the schools from 2009 through its closure in February... Continue reading
Posted Apr 29, 2022 at Consumer Law & Policy Blog
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FTC seeks comment on combatting tech-support scams and adding click-to-cancel requirements
The Federal Trade Commission is proposing to extending protections against telemarketing tricks and traps to small businesses and strengthening safeguards against other pernicious telemarketing tactics aimed at consumers. That notice seeks comment on whether the FTC should amend the Telemarketing... Continue reading
Posted Apr 29, 2022 at Consumer Law & Policy Blog
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Biden considering options for forgiving federal student loan debt
President Biden is reportedly looking at options to forgive most, if not all, federal student loan debt. He shared his plans during a 90-minute White House meeting Monday with members of the Congressional Hispanic Caucus. As CBS News reports, the... Continue reading
Posted Apr 26, 2022 at Consumer Law & Policy Blog
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Forced arbitration backfires on Uber
A cautionary tale on forced arbitration: Uber’s platform Uber Eats allows customers to order takeout from various restaurants and have it delivered by a driver for a restaurant-specific delivery fee. Customers are required to agree to Uber's Terms of Use,... Continue reading
Posted Apr 21, 2022 at Consumer Law & Policy Blog
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FTC sues Intuit, alleges TurboTax “free” filing ads are deceptive
According to a Federal Trade Commission press release, the FTC "is taking action against Intuit Inc., the maker of the popular TurboTax tax filing software, by issuing an administrative complaint against the company for deceiving consumers with bogus advertisements pitching... Continue reading
Posted Apr 4, 2022 at Consumer Law & Policy Blog
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Consumer Reports: "I Agreed to What? The Surprising Rights Companies Claim in Terms of Service"
Consumer Reports writes that consumers may "be surprised by some of the clauses in terms of service and end-user license agreements .... A number of them are odd but relatively harmless. [A zombies clause?] In other cases, these agreements try... Continue reading
Posted Mar 28, 2022 at Consumer Law & Policy Blog
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2021 HMDA data on mortgage lending now available
The Home Mortgage Disclosure Act Modified Loan Application Register data for 2021 are now available on the Federal Financial Institutions Examination Council’s HMDA Platform for approximately 4,316 HMDA filers. The published data contain loan-level information filed by financial institutions, modified... Continue reading
Posted Mar 25, 2022 at Consumer Law & Policy Blog
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CFPB issues policy on contractual ‘gag’ clauses and fake review fraud
The Consumer Financial Protection Bureau had issued policy guidance regarding potentially illegal practices related to consumer reviews. "The CFPB seeks to ensure that customers can write reviews, particularly ones posted online, about financial products and services that accurately reflect their... Continue reading
Posted Mar 25, 2022 at Consumer Law & Policy Blog
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FTC report on e-cigarette sales and advertising, including effect on young people
A Federal Trade Commission report on e-cigarette products "paints a disturbing picture of surging e-cigarette sales and advertising that are likely to damage the health of America’s youth." The FTC found that "flavored cartridges, nicotine concentration, and deep discounting surged... Continue reading
Posted Mar 20, 2022 at Consumer Law & Policy Blog
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Upcoming symposium: Consumer Protection in the Online Ecosystem
Loyola Consumer Law Review is holding a symposium titled: Consumer Protection in the Online Ecosystem *Friday, April 1, 2022, 9:00 a.m. – 2:30 p.m. (CT), Via Zoom Here is announcement: Please join Loyola University Chicago School of Law’s Consumer Law... Continue reading
Posted Mar 18, 2022 at Consumer Law & Policy Blog
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Data breach prevention and response: Lessons from the CafePress case
A Federal Trade Commission blog post about data breach and prevention is here. Continue reading
Posted Mar 17, 2022 at Consumer Law & Policy Blog
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2 announcements from Federal Trade Commisison today
FTC Takes Action Against Company Formerly Known as Weight Watchers for Illegally Collecting Kids’ Sensitive Health Data - here, and FTC Kicks Off National Consumer Protection Week this Sunday - here. Continue reading
Posted Mar 4, 2022 at Consumer Law & Policy Blog
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CFPB report estimates $88 billion in medical bills on credit reports
A new Consumer Financial Protection Bureau report highlights "the complicated and burdensome nature of the medical billing system in the United States." The report reveals that the U.S. healthcare system is supported by a billing, payments, collections, and credit reporting... Continue reading
Posted Mar 3, 2022 at Consumer Law & Policy Blog
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Webinar: What to Know About College Students, Cryptocurrencies, and Scams
On March 9, as part of National Consumer Protection Week, the Federal Trade Commission and National Student Employment Association are presenting a free webinar called "What to Know About College Students, Cryptocurrencies, and Scams." Here is the description: You’ve probably... Continue reading
Posted Mar 3, 2022 at Consumer Law & Policy Blog
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New Mexico caps interest rates on storefront loans
New Mexico's governor has signed a bill reforming predatory lending practices by lowering the cap on small loan interest rates from 175% to 36%. The governor's press release is here. Continue reading
Posted Mar 2, 2022 at Consumer Law & Policy Blog
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CFPB reforms the process for submitting petitions for rulemaking
The Consumer Financial Protection Bureau today announced reforms in the process for submitting citizen petitions, through which members of the public can request that the agency initiate a new rulemaking, amend an existing rule, or repeal a rule. The CFPB... Continue reading
Posted Feb 16, 2022 at Consumer Law & Policy Blog
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New report on adverse impact of forced arbitration on historically marginalized communities
The Center for Progressive Reform has issued a report titled "Private Courts, Biased Outcomes: The Adverse Impact of Forced Arbitration on People of Color, Women, Low-Income Americans, and Nursing Home Residents." Read the summary and access the report here. Continue reading
Posted Feb 9, 2022 at Consumer Law & Policy Blog
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DC's $4 million settlement with predatory online lender will compensate thousands of District consumers
District of Columbia Attorney General Karl Racine today announced that Elevate Credit, Inc., predatory online lender, will pay at least $3.3 million to refund over 2,500 District consumers who were misleadingly marketed high-cost loans and lines of credit, waive over... Continue reading
Posted Feb 8, 2022 at Consumer Law & Policy Blog
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Consumer groups hope that FDIC will crack down on rent-a-bank schemes
NPR's Morning Edition has the story, listen here. Continue reading
Posted Feb 4, 2022 at Consumer Law & Policy Blog
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Advice for avoiding coronavirus scams
The Federal Trade Commission has this page linking to information, blog posts, and other resources about coronavirus scams and how to avoid them, including scams concerning treatments, vaccines, and testing. Continue reading
Posted Jan 31, 2022 at Consumer Law & Policy Blog
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