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Antonio Barroca
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We notice several users having this error appearing in the "Perform Status Enquiry" result text, when the Network License Manager is not working. This error is definitely due to the usage of an old version of the Network License Manager which doesn't recognize the newest license file formats. To solve... Continue reading
Posted Feb 20, 2012 at Up and Ready
When trying to run the License Transfer Utility of an Autodesk product, the LTU application doesn't start and nothing happens. No error message and no entry in the Event Viewer will indicate a problem with the utility. This happens because for an unknown reason, the license file, or the entry... Continue reading
Posted Feb 6, 2012 at Up and Ready
We just noticed that Mudbox 2012 or Mudbox SAP 2012 can crash at startup with the error: We have identified this problem to be a corruption of the directory Mudbox under My Documents. To work around this problem, first of all, create a copy of the Mudbox directory C:\Users\<UserName>\Documents\Mudbox\, then,... Continue reading
Posted Jan 27, 2012 at Up and Ready
You start the Autodesk product and choose the Register and Activate option. The Product Activation wizard launches but displays only two radio buttons with no associated text descriptions and there is no Next or Cancel buttons to allow you to proceed with the activation or cancel it. In addition of... Continue reading
Posted Nov 15, 2011 at Up and Ready
SAMreport-Lite activation process differs slightly from the Standard activation process of mot part of the Autodesk products. Please be aware that the SAMreport-Lite license is free of charges; however, you must fill a submission page with your personal information to obtain the license. Other difference in the activation process is... Continue reading
Posted Oct 25, 2011 at Up and Ready
Our colleagues from the Moldflow team just published a large set of videos covering the pre-installation, installation and post-installation phases of Autodesk Moldflow 2012 and components. The content is rich and I'm sure you will find the answers for many questions you may face during the Installation and configuration of... Continue reading
Posted Sep 5, 2011 at Up and Ready
Just dealt with a strange incident where the activation of the Building Design Suite Premium 2012 from AutoCAD, was failing because the Product Key was not recognized by the activation engine. The dialog box below is displayed and it is impossible to activate from AutoCAD product. We cannot change the... Continue reading
Posted Aug 16, 2011 at Up and Ready
As you know, Autodesk sells educational versions of software on the condition that the software will be used for educational purposes only. When you try to open, insert as xref or block, or inserting a component from a drawing created with a student version of our software, in a commercial... Continue reading
Posted Aug 12, 2011 at Up and Ready
We face situations where the installation fails when installing the language pack with an error 1624. The error 1624 is a general windows error referring to an error applying transforms. Normally this occurs after uninstall the product, and the uninstallation failed to remove temporary installation components. These failures, create an... Continue reading
Posted Aug 11, 2011 at Up and Ready
When you have both 'normal' Maya and Maya Suite licenses in the same license file, you need to make sure that all these licenses were generated on the same day; otherwise you will not get the number of batch licenses you're entitled to. To verify the date when the license... Continue reading
Posted Aug 9, 2011 at Up and Ready
Antonio Barroca is now following Hashim Mundol
Aug 8, 2011
You just install the last version of the Autodesk Asset Locator and you notice that the 2012 products are not recognised by the tool. This happens because the file AdpmProducts.bin delivered with AAL is not up to date. As explained in the readme file available in the download package, when... Continue reading
Reblogged Aug 8, 2011 at Up and Ready
Hi Madmarv, I’m sad to know that you have reported a similar issue and you did not receive any answer from us. I was trying to check the status of your case, but unfortunately I've not been able to identify any report from you about a similar problem. Can you provide to me the case ID? Antonio
Autodesk identified an issue when in a specific scenario, the Sheet Set Manager is using DWG files stored in a Windows 2008 R2 server with SMB V2 active. As soon we open a Sheet Set from the server, Process Explorer shows that the process AdcomFolderWatch.dll uses until 50% CPU utilization,... Continue reading
Posted Jun 24, 2011 at Up and Ready
A license server can have multiple NIC, each one has a different Eth. Address. LMTOOLS displays in the System Settings, Ethernet address field, the Eth. Address for each NIC present in the system. Note: When requesting licenses for the same server, you must provide always the same Eth. Address. If... Continue reading
Posted May 27, 2011 at Up and Ready
Hi Jimmy, for the Scenario 1, the behavior is correct. You will be able to run 12 AutoCAD MEP together with 4 Navis Manage, only if two MEP 2012 are running in the same machines where Navis Manage is using a BDSU license. Is how it works. Because MEP 2012 cascade and belongs to the BDSU, if a BDSU license is already in the machine, MEP will use it. This behavior is shown in the LMTOOLS tab “Server Diags” the correspondent product code shows “Requests from the same USER/HOST do not consume a new license”. For the Scenario 2, even if the products are installed with the Bundle product key, they will cascade as described in the technical solution 2012: Cascading Sequences for Autodesk Products. You will be able to run 12 MEP in this scenario as well.
Toggle Commented May 24, 2011 on Borrow your licenses intelligently at Up and Ready
Hi Jimmy which product version you refer to? Antonio Barroca
Toggle Commented May 23, 2011 on Borrow your licenses intelligently at Up and Ready
I would like to make you aware of the fact that there is no way to restore a borrowed license in your license server if the borrowed client machine has crashed For the most part of the Autodesk products, the maximum borrow period is 180 days (6 months). We can... Continue reading
Posted May 19, 2011 at Up and Ready
Even if we don’t recommend installing our products through the msi file, there are situations where this method must be used. One particular case is when installing trough GPO. In these situations, you need to install manually all the prerequisites before installing the software. To know what the system requirements... Continue reading
Posted May 13, 2011 at Up and Ready
You can increase the information that is displayed when a network licensing error occurs by setting the FLEXLM_DIAGNOSTICS environment variable on your computer. In addition, a log file will be created that contains the error information. This log file will be located in the “Program files” folder of the respective... Continue reading
Posted May 10, 2011 at Up and Ready
Antonio Barroca is now following The Typepad Team
May 9, 2011