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Sherry Pittman
Sherry is a certified Autodesk BSD Technical Support Specialist at IMAGINiT. She has been a speaker at several AUGI Cad Camps and a co-speaker at Autodesk University. She is also a certified expert in Revit Architecture. She has 30 plus years of experience in the Architectural field and supports all the Autodesk Building Solutions software. She began her career with us as an Application Engineer conducting training, product demonstrations, implementation services and developing SEEK certified content. She now focuses her knowledge and dedication to the National Solution Center here at IMAGINiT.
Recent Activity
IMAGINiT Revit Utilities Bundle Customize Element Renumber Categories
If you have the bundled version of our IMAGINiT Utilities for Revit that contain versions 2016-2020 (as of this posting) there is a new location for the config file to modify to add additional Renumber categories. The following categories shown below are included in the installed config file, but if... Continue reading
Posted Jan 10, 2020 at IMAGINiT Technologies Support Blog
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Revit Checking for Corrupt or Problem Families
There are lots of reasons that file corruption can occur, but when checking a model for problems, one of the things I do is export the families in the model to see which ones have issues as well as to see which ones are overly large. This is not a... Continue reading
Posted Oct 17, 2019 at IMAGINiT Technologies Support Blog
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Revit Render Settings Grayed Out
If you are trying to render a view but you can't change the some of the Render Settings because they grayed out, that is because there is a view template assigned to the view that is controlling the render quality. To resolve this issue, you can do one of two... Continue reading
Posted Jun 7, 2019 at IMAGINiT Technologies Support Blog
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Revit Roof Porkchop Eave
I have had this question a few times so I thought I should share the answer. If you have a gable eave condition like the image below...evidently named a porkchop, this is the how to blog for you! Rather than do a bunch of screen shots it seemed easier to... Continue reading
Posted Mar 29, 2019 at IMAGINiT Technologies Support Blog
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Revit - Group Element Parameters Grayed Out
If you have a need to edit elements in a group, you will notice that if you tab and select something, that some element properties can be changed and some cannot. Notice that Mark is active, but Image is not editable. Unfortunately we cannot modify the setting that controls how... Continue reading
Posted Mar 29, 2019 at IMAGINiT Technologies Support Blog
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Revit Cloud Rendering Improvements
For those of you that use the cloud rendering service when rendering in Revit, you will be happy to hear it has gotten a lot better. The new engine hit the streets on December 9th, 2018, and as you probably already know the cloud service this runs on uses cloud... Continue reading
Posted Dec 26, 2018 at IMAGINiT Technologies Support Blog
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How to Add Images to a Revit Schedule
There are several reasons you might want to add images to a schedule, perhaps to show the shape of a tag or symbol. Another reason would be to show the color of the area in an Area Schedule. For either case you will need to find or create an image... Continue reading
Posted Dec 14, 2018 at IMAGINiT Technologies Support Blog
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How to Remove the Revit Server Accelerator Environment Variable
If you are using an accelerator with Revit Server and need to remove it, you will need to delete the environment variable since there is not a way natively in Revit to remove it. If you are using the IMAGINiT Clarity addin you can remove it via the Tools dropdown... Continue reading
Posted Nov 12, 2018 at IMAGINiT Technologies Support Blog
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Revit Duplicate Material Trouble
There will likely come a time during the course of your project that you will need/want to create a new material...and if you select duplicate you may find that you have changed other materials that you didn't mean to change because they are tied to the same Appearance Asset. I... Continue reading
Posted Dec 29, 2017 at IMAGINiT Technologies Support Blog
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Revit Color Fill Legend Calculating on Batch PDFs
Issue When batch printing from Revit you get a pdf that shows some of the legend items as Calculating... as shown below This is a known issue and is still under investigation by Autodesk as indicated in this AKN article. Workaround The recommended workaround involves removing the sheets with a... Continue reading
Posted Dec 20, 2017 at IMAGINiT Technologies Support Blog
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Revit Error "Model Not Currently Available"
If you are receiving this error "The requested operation could not be completed because the model is not currently available." when syncing with the Revit Central file, there are a few things to look into. I am including some blog links below, but in addition to these I have some... Continue reading
Posted Dec 20, 2017 at IMAGINiT Technologies Support Blog
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Revit Print Dialog Issue When Microsoft Print to PDF is Default
I recently got a new computer (Windows 10 64 bit) and got all my versions of Revit installed when I discovered that I couldn't change anything in the Print Dialog box...everything was rather empty looking. I was able to print, just not able to select paper size, print setup or... Continue reading
Posted Sep 21, 2017 at IMAGINiT Technologies Support Blog
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Revit 2017 Structural Connection Error Invalid Input
If you are getting an error when placing a structural connection from the Connections tool please make sure that you are using the correct steel families. Resolution There are new folders inside of the structural folders name AISC 14.1 which hold the components that will work with the structural connections.... Continue reading
Posted Aug 17, 2017 at IMAGINiT Technologies Support Blog
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Revit 2017 Font Printing Woe's Continued
As more clients have started using Revit 2017 the font issue has continued to pop up and there is no apparent pattern to help pinpoint what is causing this. Since my original post (link below) I created a case with Autodesk and they confirmed that this is an issue and... Continue reading
Posted Jul 6, 2017 at IMAGINiT Technologies Support Blog
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Revit: How to Change the Material on Family Using Import .SAT for Geometry
Sometimes when you download content, you will find that the geometry in the family is not native Revit geometry, but rather .sat files. If you want to control the material assigned to those pieces you will have to do that through Object Styles. Open the Family Go to the Manage... Continue reading
Posted Jun 23, 2017 at IMAGINiT Technologies Support Blog
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Revit Server - No Project Security
Every once in a while I get asked about how to limit access to Projects on Revit Server. Unfortunately there is no way to limit access to projects natively in Revit Server. Autodesk has an article on this topic which you can access here. If you are wanting Revit Server... Continue reading
Posted Jun 23, 2017 at IMAGINiT Technologies Support Blog
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Revit Server "Express" Central File Maintenance
For those of you using Revit Server, it is still important to maintain the central file. Keeping the central file healthy is critical to keeping the project running smoothly and to avoid causing file corruption. I know that there never seems to be a good time for model maintenance...but there... Continue reading
Posted Jun 2, 2017 at IMAGINiT Technologies Support Blog
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Revit 2018 Right Click Menu to Add Symbols or Special Characters in Text
Woo Hoo!!! The wait is finally over! Revit 2018 now has a right click menu to add common Symbols and Special Characters while creating or editing text! To access the new right click menu, either start text or edit existing text, place the cursor where you want the symbol, right... Continue reading
Posted May 31, 2017 at IMAGINiT Technologies Support Blog
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Revit "Express" Central File Maintenance
Keeping the Revit central file healthy is critical to keeping the project running smoothly and to avoid causing file corruption. Sometimes there isn't time for full blown file maintenance, even though that should be done when time permits...but when things are crazy and you just need to reduce the file... Continue reading
Posted May 1, 2017 at IMAGINiT Technologies Support Blog
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Revit File User Tracking History
If you want to see a history of who was actively working on a Revit file...you can see that information in the project history. For any project, if you open the file or a local file, go to the Collaborate tab, Manage Models panel, Show history, select the file you... Continue reading
Posted Apr 25, 2017 at IMAGINiT Technologies Support Blog
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Revit Fill Patterns - Changing the Color
For the Revit fill patterns under the Manage tab, Settings panel, Additional Setting, Fill Patterns, there they will always look black. To Change the Pattern Color There are two ways you can globally change the color of the fill pattern depending on if they are a region or a material.... Continue reading
Posted Apr 11, 2017 at IMAGINiT Technologies Support Blog
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Revit Server - What to Know for Planning
A Revit Server network is for worksharing of central models across a wide area network (WAN). This is different than file based worksharing where the models are stored locally on your file server. The Revit Server setup allows you to "Host" the models at one of your offices and set... Continue reading
Posted Mar 24, 2017 at IMAGINiT Technologies Support Blog
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Revit Addins: Troubleshooting
If you are looking for the location where the Revit Addins are stored you can locate them in the following location: C:\ProgramData\Autodesk\Revit\Addins\201# If you recently installed an addin and Revit is no longer behaving as it should you can test if the addin is the problem by removing it from... Continue reading
Posted Feb 23, 2017 at IMAGINiT Technologies Support Blog
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Revit 2017 Font Printing Woe's
Aside from the known issue with the font size changing height in Revit 2017, we have also seen some odd behavior on some systems with printing and previewing. This issue was not specific to an operating system nor a Revit 2017 build. In Revit 2016 this is how the font... Continue reading
Posted Feb 8, 2017 at IMAGINiT Technologies Support Blog
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Revit 2017 Text Height Measurement Changes
One of the major areas of impact when upgrading a project to Revit 2017 will definitely be the text size since this feature underwent a big change. I never recommend that you upgrade a project at crunch time and for projects being upgraded to Revit 2017 that goes double. This... Continue reading
Posted Feb 7, 2017 at IMAGINiT Technologies Support Blog
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