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Terry McKenna
Kure Beach, NC
Helping organizations & individuals realize their potential
Interests: Beach, Travel, Working out, Reading, Personal Development, Pittsburgh Steelers
Recent Activity
Customers have no empathy for your brand. They only have heightened expectations. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted 18 hours ago at Terry's Blog
When it comes to standards, as a leader, it's not what you preach, it's what you tolerate. If substandard performance is accepted and no one is held accountable - if there are no consequences - that poor performance becomes the standard within the team/organization. Leaders must enforce standards. * www.terrymckennabooks.com... Continue reading
Posted yesterday at Terry's Blog
One of the most fundamental realizations is that every business, every company will get disrupted. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted 4 days ago at Terry's Blog
Most organizations feel stretched thin, which is a side effect of insufficient focus. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted 5 days ago at Terry's Blog
The accountability to their peers is an even greater motivator of performance for most individuals than accountability to their boss. People will work hard to avoid disappointing their boss, but they will do almost anything to avoid disappointing their teammates. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted 6 days ago at Terry's Blog
"When you get right down to the root meaning of the word "succeed," you find that it simply means to follow through." -F.W. Nichol * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted 7 days ago at Terry's Blog
If you live your life fully, you won't have any regrets or any last wishes. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted Jan 13, 2019 at Terry's Blog
End far fewer sentences with a period, and more with a question mark. Litigators, journalists, and doctors are taught how to ask questions as an essential part of their training. Few executives think of questions as a skill that can be honed and deployed. * www.terrymckennabooks.com Continue reading
Posted Jan 10, 2019 at Terry's Blog
Nike wants to be known for helping customers achieve their personal best, a goal that shapes and drives its product offerings and is captured in its marketing tagline, "Just Do It." What do you want your brand to be known for? * www.terrymckennabooks.com Continue reading
Posted Jan 9, 2019 at Terry's Blog
You'll never implement a truly new idea if you demand absolute proof of its success before you start. * www.terrymckennabooks.com Small Books = Big Results! Continue reading
Posted Jan 8, 2019 at Terry's Blog
A clear corporate brand identity provides direction and purpose, enhances the standing of products, aids in recruiting and retention, and helps protects a firm's reputation in times of trouble. But many companies struggle to define their brands. * www.terrymckennabooks.com Continue reading
Posted Jan 7, 2019 at Terry's Blog
What if you realize what could have been only after it's too late? Act now! * www.terrymckennabooks.com Continue reading
Posted Jan 6, 2019 at Terry's Blog
Dopamine creates the motivation that is needed to create breakthroughs. Don't waste it on email and social media. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted Jan 3, 2019 at Terry's Blog
The best technique to help you become more focused is setting deadlines. If it's important to you, set a deadline. * www.terrymckennabooks.com Small Books - Big Results! Continue reading
Posted Jan 2, 2019 at Terry's Blog
A recent UBS study predicted that by 2025, another 30,000 to 80,000 U.S. retail stores will have closed their doors. Many more chains will die. Unless retailers change the way they hire, schedule, train, and treat labor, they risk being among the casualties. * www.terrymckennabooks.com Small Books for Big Results! Continue reading
Posted Jan 1, 2019 at Terry's Blog
A survey by Axonify, a provider of training software, found that nearly one-third of retail store associates receive no formal training - the highest deficit in any of the industries they surveyed. Unfortunate because it takes away the biggest advantage traditional stores have over e-tailers: a live person a customer... Continue reading
Posted Dec 31, 2018 at Terry's Blog
You may or may not subscribe to New Years Resolutions. Irregardless, here's two things to consider as we prepare for the new year: 1) if you want to give something up, make it worrying, and, 2) the rate race only has a party of one...you. So, slow down. Take your... Continue reading
Posted Dec 30, 2018 at Terry's Blog
Call your parents, so when the day comes that you can't, you'll have that many more memories to look back on. * www.terrymckennabooks.com Small Books = Big Results! Continue reading
Posted Dec 28, 2018 at Terry's Blog
#Leaders who can manage the status quo are often not the ones who can help take your company to a new level. What type of leaders does your company have? * www.terrymckennabooks.com Small Books = Big Results! Continue reading
Posted Dec 27, 2018 at Terry's Blog
"We're stronger in the places we've been broken." -Ernest Hemingway * www.terrymckennabooks.com Small Books = Big Results! Continue reading
Posted Dec 26, 2018 at Terry's Blog
Education is what other people do to you. Learning is what you do to yourself. * www.terrymckennabooks.com Small Books = Big Results! Continue reading
Posted Dec 21, 2018 at Terry's Blog
What societal, economic, and demographic changes will affect your customers over the next five years? How will you position your company to seize on these changes? * www.terrymckennabooks.com Small Books = Big Results! Continue reading
Posted Dec 20, 2018 at Terry's Blog
Organizational purpose is not about financial gain. It reflects something more aspirational. It explains how the people involved with an organization are making a difference, gives them a sense of meaning, and draws their support. Does your organization have an "aspirational" purpose? Are the people in your organization connected to... Continue reading
Posted Dec 19, 2018 at Terry's Blog
Once you've truly identified your Why - your true passion, can you begin to think about the How. * www.terrymckennabooks.com Continue reading
Posted Dec 18, 2018 at Terry's Blog
Face to face interaction is the best way to influence, learn what's really going on, and delegate to move forward the multiple agendas that must be advanced. It also allows leaders to best support and coach those they lead. * www.terrymckennabooks.com Continue reading
Posted Dec 17, 2018 at Terry's Blog