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I'm not certain of how this fits into your categories but I keep thinking about a situation that I have observed in a number of organizations over the years. It seems to often follow a period of growth and an accompanying overwhelm. Lots of rules, rigidity from above around following the rules, a primary directive connected to avoidance of risk/liability (lots of talk about making sure that the organization doesn't get sued). Everyone wants to do right but feels helpless or fearful that well intended actions could have negative consequences.
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Aug 23, 2012