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LadyBelle
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People would complain about the bagged salads doing this. "I saw on youtube that bloating means it went bad." no, that is brand new, it is just the gases. More fun was when something swelled up enough to pop in the box so you could get a surprise when it was time to stock.
What the potato chip bags look like at a convenience store at 7438 feet elevation!
From u/goodlyearth
"I just can't help but stand there for a minute, dumbfounded that she hasn't learned anything from our 30 minute ordeal." No, she learned that receipts aren't needed because if you throw a tantrum, the manager will give you what you want. She was rewarded for her behavior, so why change it at this point.
Retail Hell Memories: Return Hell - The Thirty Minute Tantrum
This story was originally posted on August 29, 2010 From Liŋuist: So today I had a lovely time with a wonderfully understanding and gracious customer. Heh. I wish. So I've worked at my job at a major one-stop-shop retailer for about six months now. I recently got a promotion to Front End Su...
Honestly this sounds more like someone who has to apply to x amount of jobs per week to keep either unemployment or other benefits and isn't allowed to turn down interviews. So instead they purposely bomb them so completely, there is no way they would be hired even by the most desperate of places.
Interview Hell: Telling But Not Telling You About It
From Gaia227, TalesFromRetail A woman came in to interview for a front desk position at the hotel I worked for. She was wearing green fuzzy slippers, pink socks, a pair of shorts with a button up white shirt tucked in..... so from the waist up she looked normal. While she was waiting for the ...
Pretty sure that's one of those dummy stores they set up to take the pictures, make sure merchandise fits and so forth. It actually has no customers or sells, yet corporate can't understand why all the stores don't look like that.
Face the shelf? Not a problem!
From u/DeityCthulhu
@SS don't be silly, you can't treat rich people that way. Security and police are only for the poor masses, tsk.
Retail Hell Memories: Heads Up - $38,000 Pearls Incoming!
From u/Omissionsoftheomen Tales From Retail: I used to manage a luxury jewelry store. The kind with just a few items on display at any given time and most items were more than an average person’s yearly salary. One of the regulars was a woman who just oozed bitch out of every pore. She would...
The gas station probably did something like put $100 hold on the card until it processed. It's a pain that many banks and gas stations now do.
Customer Kindness: Young Couple Surprised When They Can't Pay For Groceries Because of Declined Card
From u/ian715 Tales From Retail: So I work at the Service Desk of large grocery store chain on the East Coast of the US and this happened just a few minutes ago. A younger couple (probably 20-30 years old) came up to the desk because they were having trouble using their card to pay for thei...
That went from almost creepy to sad sweet. It was a good thing the wife paused a moment to explain things though, or the poor guy probably would have been branded a creep and you would have been left with a bad feeling instead of a good one.
Retail Hell Memories: I’m so sorry about him
From u/pigontherun Tales From Retail: I’ve been working retail in the same jewelry/accessory store for 3 years. One day, last winter, I saw this cute little older couple that seemed like they were having a hard time finding something so I went over and asked if they need help. The wife showe...
"every airport in the US would give me a discount"
Um no, not every store in the US suddenly gives out discounts on the 4th. I mean plenty of large places probably have sales, but they don't suddenly go "Oh you are American like 90% of our customers, you get an extra discount." That part of her logic just made no sense to me.
Crazy Customers 4th of July Edition: "You guys don't do a 4th of July discount? All airports in the US do, I want a discount on my coffee!"
From u/CallMePetardu, Tales From Retail: I work in a European airport. This morning, I had a very irate lady order a coffee. I small talked with her, she told me she'd taken a red eye and that she'd read her book the whole way. Fairly standard transaction. ... Until I asked her to pay. I tol...
When I worked deli over a thanksgiving, I had a confused college kid wonder into our area. He looks at the meat for a little bit, and then opens the case up from the front taking out an entire turkey breast. At this point I wonder over to try and help the guy before he hurt himself. I politely asked him how much he wanted and how he wanted it sliced. "Sliced?" after talking to him a moment, I came to realize that this poor kid was making thanksgiving dinner for the first time by himself and didn't even realize where to start. I took the turkey breast out of his hands and explained to him the meat you cooked at home was in the meat department, including small breasts that he could cook quickly at this point. He got a huge look of relief on his face, thanked me profusely, and skipped over to the meat department. I so wish I had a way to get in touch with the kid later to see if how exactly the meal turned out and if there were any casualties.
Dumbass Customers: I'll Have that Ham
From jaydub1001 Tales From Retail: I work at a supermarket with a deli/bakery. A customer approaches the deli and I ask if I can help her. She wants “this ham here” and points to the ham she wants. I see if we have any open in the case and I ask her how much she wants. “I’ll take the whole...
I'm not seeing the issue so much. If just one orange was bad, it is quite easy for a customer to just glance at the bag and see it looks good and then not notice until putting it on the belt. Or even the customer doesn't notice at all, but the cashier is nice and competent and goes "Oh, it looks like this bag has a bad one in it. Let's get you a different bag." That keeps the customer from wasting their time taking home a bad bag of oranges or bringing it back. Basic customer service. If taking less than 5 mins to run to produce to do part of your job angers you, then you might consider switching careers.
Dumbass Customers: Can you get a new bag?
From SenpaiJimbo, Tales From Retail: I work at a grocery store, nothing special. I'm a packer (I bag groceries for people). One day when I was bagging groceries, minding my own business, the register next to me asked me to get a new bag of oranges for this lady. These are the bags of oranges...
She was probably passing out from the vodka before, so this way she can stay awake and pretend to be a functioning alcoholic.
Barista Hell: Four Shots Of Espresso And Two Of A Special Ingredient!
From Natpaloma, TalesFromYourBarista I recently got hired at a coffee shop/cafe. The shop has a ton of regulars and not all of them are the good kind! Sure I have a couple old guys that always give a tip but recently I met one of infamous regulars. Let’s call her V. Well V loves Espresso and ...
"I'm going to go tell a manager on you" um, ok. That should confuse the poor manager just as much as it has confused me.
Mistaken Identity: Seriously? Its a band shirt...
From ChatterCatt I Don't Work Here Lady: So this happened to me about a month or so ago. I was shopping in my local grocery store, the employees there wear black polo shirts with the stores name on them, as well as a name tag, and black pants. I was wearing black pants, black shoes, and a bl...
Most grocers are still like that @Jofur. If they bake cookies, they come in already prebaked and frozen, they just get reheated in the oven. Some might get shapped dough that is frozen, but that is rare since it has an increase for contamination. The cakes also come in already made and frozen, just decorated in store. Although many stores are also getting away from that and only having writing done on the cake in store. Places that do full fresh bake are becoming very rare (Although I did work as a doughnut fryer in a safeway where I had to mix, cut, and fry)
Monstrous Customers: Where's your bakery?
From BBBG214, Tales From Retail: I used to work in a grocery store that had a lot of the basics but didn't have anything like a deli counter or bakery that you'd see at newer or bigger stores. Apparently, when people came to shop, some didn't know this and this is how this story came to be. ...
I'm betting either the comment above (with no trained employees) or someone bought one of those squeeze cans of frosting and tried to do it themselves at home. Especially since that looks like cheap shelf stable buttercream for the writting and whipped for the actual cake
Cake Mistakes: That Wasn't Even A Nice "Try"
--taylorado
Even if you had a bakery, they aren't going to decorate a cake for the woman with random floor stock.
Monstrous Customers: Where's your bakery?
From BBBG214, Tales From Retail: I used to work in a grocery store that had a lot of the basics but didn't have anything like a deli counter or bakery that you'd see at newer or bigger stores. Apparently, when people came to shop, some didn't know this and this is how this story came to be. ...
I have been to several small stores where an employee forgot to flip the sign to open in the morning and then got to busy to do anything about it. if the lights are on and doors are unlocked, I'm going to assume the place is open as well. The fact the employees decided to leave the store completely unmanned to go back and have a drink reflects more on the staff hired than the customers.
Closing Time Nightmares: "But the doors were unlocked!"
From VikeeVeekie, Tales From Retail: Disclaimer, I seriously had to rant about this. I work at a relatively large bike shop, and today I worked another busy Saturday. As I had a driving lesson this morning, and dropped off I was without any way to get home and called my grandpa if he can pi...
My thought line is someone wanted to play Guitar Hero and really was dumb enough to not realize those aren't real guitars.
Dumbass Customers: You want WHAT ???
From FluffyTrainz, Tales From Retail: I work in a musical intruments store. A customer calls the store: Cus:"I live 3 hours away and I'll be at your store tomorrow. Do you have a screen?" Me:"A what?" Cus:"A screen... a TV... to read music on." Me:"... huh... no." Cus:"Ok. How about a $50 g...
I remember those surveys from Hellmart. Anon, except you needed to put your department, and your "role" in the store. So basically everyone would instantly know who you were since departments only had one department manager and one or two regular employees. Larger departments, like deli or bakery, might have closer to 10 employees, but still not a lot to hide behind.
Toxic Managers: I almost got fired because a manager was rude to me
From an RHUer: I've been following this blog for years, but I thought I'd never have a story that would reach the level of retail hell. The store I work for is the usual 9 to 9 affair. However very briefly we were allotted overnight hours to get some stocking done. Since our back room was ov...
I seriously did not even realize that was a cat until I read the comments. I thought someone was just being mean and didn't like the fur on the woman's hood or something else about her outfit. I came to the comments to figure out what I wasn't seeing.
Meanwhile in the Meat and Seafood Department
From Triune_God
Unless that belongs to the owners of the home, I am picturing a lot of foot prints appearing on the hood of that car. I would be doing a cha cha on top as I had to climb over
Parking Hogs: Deliberately Blocked
--RHUer
I must know the monkey story
FedEx Customer Leaves Note About their Door Code
From ObsoleteGentile
Or the guy by the blue car was standing there talking when the person was trying to park, so they were trying not to hit them. Drives me nuts when people do that in parking lots or in middle of street and just stare at you blankly as you try to work around them.
Parking Hogs: Lazy Slug Spotting
From an RHUer
A lot of bakers also don't consider fondant something you want to eat and will tell the customer to pull it off the cake when serving :P a well done butter cream is far better
Retail Hell Memories: "I will NEVER come back here again! You lost a customer today! Worthless!!"
From llynn1981, Tales From Retail: I worked at a lovely bakery while I was in college. We made everything from scratch, the prices were extremely reasonable, and most of our customers were great, and had shopped there all their lives. It was a mom & pop shop. At one point a competitor had t...
But they are green, so doesn't that mean veggie? Same rule applies to Shamrock Shakes this time of year
Dumbass Customers: She learned something today...
From dexidrone, Tales From Retail: A mom and her child are at self checkout. She's teaching him how to scan and to be honest it was going fine. Then they got to the limes. So now she tries to teach the child how to use the produce lookup function. They start with the pictures and I hear her...
My first thought was "that's nasty." Realizing that is how it is supposed to look, my second thought was "What designer is that stupid or what did the client do to piss them off to that point?"
The carpet in this hotel
From the_argonath
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