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I think the connection was things that started in the 80s that don't seem that long ago.
Bookstore Hell: Bad Parents Antics and Mistake Identity Bitches
From RHUer, January, 2010 : I work in a bookstore, and basically do whatever needs to be done- shelving, sorting, pulling, register, cafe. You need it done? I can probably do it. It's a job- I've been there too long to really care anymore. But this little gem last night??? Oh boy!!! Now,...
Just goes to show how little most compliments really mean.
Corporate Caused Hell and Toxic Managers: Store Savior or Amoral Douchebag?
From Confused in Hell, March, 2009: Due to recent company budget cuts, my company just busted me down from full-time to part-time, with a corresponding reduction in hours. This after 5 years of loyal service (or servitude, depending on how you look at it). After 5 years of feeling fairly bul...
I understand that running RHU is a job in itself, besides juggling everything else. I will miss reading the stories and comments, that sometimes turned into a great story. On bad days, it was a comfort to know that I'm not alone. Too bad you couldn't turn it into a once a week blog. Thank you for keeping it going this long, and keeping all of us going as well.
Retail Hell Underground's Last Day of New Posts Will be November 4th
UPDATE: RHU will now end on Sunday, November 4th.... for more info go here. Dearest RHU, October 31st will be the last day Retail Hell Underground will be updated with new posts. We are retiring RHU Blog. We thought it would be best to let you all know ahead of time so we could plan to...
It's not only OK to tell them no, it's necessary.
Entitled People Hell: "Give My Son Your Purse!"
From RHUer I come into work for my afternoon shift through the front of the store. Things aren't looking too bad customer wise... aaand I jinxed it with that thought. A kid comes sprinting straight up to me who is, give or take, about six years old. His eyes are all on my purse which, I'll ad...
All the apostrophes were taken by people using them before an "S" to make plurals.
Sidewalk Signage: Dear Vegans
From u/gloam_glozer
And their kids, who aren't being watched....
Face the shelf? Not a problem!
From u/DeityCthulhu
Then don't vote in favor of a law that requires you to be charged for each bag! My husband actually had a customer who was very upset about this. He explained the law in great detail to her, and that most of the voters voted for it. She ended up admitting that she had voted for it. ???
Retail Robin: Are You Really Going To Notice?
You should smile, you influenced a life in a positive direction.
Retail Memories: The Best Part of My Job
From u/KiraRiver Tales From Retail: I work a a fairly large chain bookstore, most often in the kids section and a good part of my job is recommending books. I've had a few heartwarming experiences but this is probably my favourite. One day a few weeks before last Christmas an older woman cam...
Rite-Aid is trying to trim expenses by reducing the number of different label stock it has to buy. Food is required to have the cost per ounce (at least in Calif.), so therefore everything gets a unit cost, whether by weight or quantity. I really hate the last one, it's 72 cents per 100, so since there's 500, it will cost more. I can already hear the crusty "But it said 72 cents on the price tag!"
Sale Fails: Rite Aid on a Bender
--u/Aj_TheFadedOnes: Oh Rite Aid.....
The manager probably would have had to do some work for once, and didn't like the idea. I had a similar situation once.
Toxic Managers: I Think The Right Person Got Fired!
Editor's note: It is, of course, easy to lose oneself when your child is in the hospital, but we encourage all RHUers and people facing these stressful situations to try to remember that the best way to protect yourself in these instances is to file for FMLA: Family & Medical L...
Must be a sister of the woman who had a plane to catch and had to get to the airport, but had time to go shopping for things you couldn't bring on a plane. And then got mad when an item had to be price-checked because it rang up for more than she thought it should.
Cashier Hell: Beer >>> "emergency"
From u/ZombieLolipop Tales From Retail: Cashier at a large chain supermarket, etc. So, a lady comes up with her kid and buys a cart load of stuff, about $80 worth, including a pack of beer. I'm iffy on her age so ask for her ID. I'll be me, she'll be AL. AL: ID? It's in my car, I'm 34 years ...
The store manager probably wanted to get a handwashing sign, but this one was the only one to be found at a discount price.
This Bathroom Signage For Employees at Ross
u/TurboTristan: They make food at Ross?
I wish this man would start writing books. I need a new favorite author. Everything he writes is so vivid, I can see it happening as I read.
Automotive Hell: The Fire (Part 2 of 2)
From 36055512, Tales As you’ll recall from Part 1, we had more than a bit of a conundrum at Dishonest Used Car Dealership. I had a Volvo C70 on my hands that had burnt to a crisp, and it sure looked like might have been our fault. Rom and The Amazon had engineered a little scam to keep our li...
What am I missing?
The Irony is Strong with this one
From Meaningfulusername: I don't think Walmart really gets it...
Somebody in an electric cart is going to hit it and wipe it all out.
Meanwhile at Walmart
From dmyers32: Many of people came to see the 8th wonder of the world...
With no trans fats.
Fun-To-Mental: Diet ice?
From Money644
Please pardon my ignorance, but what does it mean when a drink is "dry" or "bone dry?"
Barista Hell: "I Don't Know How It's Made, But You Made It Wrong"
From othermegan, TalesFromYourBarista Comments We have a girl who drives us crazy. I guess you could classify her drink as a cappuccino but there’s absolutely no milk in there. It’s all foam and it has to be bone dry. Like turn a spoon upside down and it stays thick. It’s 2 shots and ~some my...
My guess is dementia. She doesn't understand that she's actually not making sense.
Old Bitch Encounter: "I know that."
From explodingphone2016, Tales From Retail: I work at a phone store (retail and repair) and had this elderly woman (EW) come up to me with a card which had the model of a phone, and my coworkers name written on it. I showed her where it was and asked if she needed help. I remembered her beca...
That's one thing no store in my area would permit; no masks, no face covering helmets, not even at Halloween.
Retail Hell Memories: Welcome to the electronics department! Why are you wearing a ski mask?
From BlindArchers, Tales From Retail: This happened about two months ago now but it's definitely one of the weirder things I've seen while working retail. It's a slow Saturday night. There's only two people in electronics - me, your semi friendly wireless associate, and a general electronics...
I suggest a new policy, effective immediately: all drink remakes are done inside, not in the drive thru, no exceptions.
Barista Hell: Control Issues
From Okaythatscoolwhatevs, TalesFromYourBarista I'm ranting about this today because I'm thoroughly done with this fucking woman who comes through our drive through every day. She will order 2 drinks, various flavors, but always with 8 shots each. Every single time she gets to the window, she...
The convenience store I worked at had the same policy for the border patrol - we were less than a mile away from the border. The local sheriff's dept office was at least 20 minutes away, to even call them was a different area code. The patrol gave us their local number and we could call them for anything. Working alone late at night, it was nice to know that help was close by. We had someone scale the locked ladder to the roof one night; you never knew what crazies were out there.
Tales From The Front Desk: "We Are Not Done Until I Say We Are Done!"
From DasBarenJager, Tales From The Front Desk I was working the 11p-7a audit shift and was knee deep in paper work around midnight thirty when I got a call from a very angry man. Me: Thank you for calling [REDACTED] generic corporate script that I am forced to say, how may I help you? Angry m...
She probably thought the sticky tags inside some products that set off the alarm if they aren't demagnetized, also track the location in the store.
Retail Hell Memories: We Should Have Computers That Track The Clothes Position All Around The Shop
From biffybeefa, Tales From Retail: This happened about a month or so ago. I work in a fairly busy department store. It's really popular with cheap prices so we get all sorts in there, some lovely people and some that treat you like dirt. The staff womens changing room and computer sign-in i...
Yes, it's Walmart, it's the "spark". I think the cases of soda make it look like the grandma is buying in bulk.
Meanwhile in Walmart...
From Devi97
One day I saw a dad with 2 kids under the cart like that. Not a recipe for disaster or anything.
Meanwhile in Walmart...
From Devi97
She's probably in the very early stages of dementia. She can still function, it's just little things here and there that are off.
Cashier Hell: The customer who can add better than a computer
From mynameiswrong, Tales From Retail: I was called to the front to help a customer. When I got up there I saw a lady holding a receipt. I asked her how I could help and she said that the total didn't add up right. Me: Did something ring up the wrong price? Lady: No the prices are right, the...
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