Where is this magical, mystical place???

Happy for you! Glad work has been so supportive.

Don't you mean "phrasing?" :-)

You're right. That is gross, and dangerous. I'm glad you care about that. I sucked at the few food service jobs I have had, for various reasons. If OP had spent more time writing about having to clean off the counter all the time and pretending to be busy to make someone else do it for once then I wouldn't have commented at all. Instead, OP chose to write EXCLUSIVELY about the customer. It doesn't even mention that they cleaned the counter. In fact, it implies that they did not, and we can only hope that whoever ended up dealing with the customer did.

choose*

Beaches, maybe they didn't care, but for me it makes it easier to get along if I chose to believe that maybe they couldn't for whatever reason. There's a million possibilities.

Molly_Mog, As GrammerNazi pointed out, some people have worse issues with sweat than others. I actually hadn't considered that. I also wouldn't have had a problem with the shoes, but I get it. My mom is a mild germaphobe (who did wear bras, but whatever) and I guess I actively tried not to be and may have overcorrected.

GrammerNazi, All fair points. OP's adjectives just make me uncomfortable. It feels like he is describing a horror monster! Beaches, that was an elementary school student, not an adult with evident health problems, but I do get what you're saying. Like I said, "extreme benefit of the doubt." Otherwise I would freak out a lot. I live in a popular area in a big city, and by the laws of statistics sometimes people are rude, scary, or gross.

The last sentence of my comment was more about other posts I have seen than this specific one, my fault for not making that clear. Although it's not said that the customer wasn't wearing a bra, I think you're probably right in assuming she wasn't. I point again to mobility issues. Finding a bra in her size, very possible, putting on said bra, not necessarily. I don't have mobility issues and sometimes it takes me a couple of tries myself! I go to extensive, sometimes extreme lengths to give the benefit of the doubt when I have a viscerally negative reaction to someone. Maybe the customer can't afford the care she needs. Even if she were filthy, it doesn't mean she wanted to be. Many people's bodies and homes are unhygienic because they can't keep themselves up as a result of physical or mental issues, and if they could afford help they would pay for it in a heartbeat. As to moving her breasts out of the way so that she can lean on the counter, I personally used do this all the time. The counters at the Barnes and Noble I worked at were exactly the right height that if I lean against them, it squished my chest. This was uncomfortable enough for me that I would adjust myself and my boobs would be practically on the counter. Then I would feel awkward and just straighten up. Over and over again. The counter probably still cut into her ribs, but it would have been slightly more comfortable. I can forgive someone who is clearly uncomfortable almost all the time for wanting to alleviate that even just a little bit. Basically, I defended Rattus because there didn't seem to be enough information provided in the post to account for the intense disgust OP was exhibiting. As far as actual sanitary issues, we're talking perspiration here, not urine, feces, vomit, or anything else. I am not certain OP would have reacted the same if a thin person was coming in immediately after a crazy workout day after day as a part of their routine and left hand-prints or even dripped on the counter all the time.

The customer didn't do anything except be overweight in OP's presence. Do you really think, if she had to use two canes to walk, that she could control having to lean on the counter for support, where her breasts rested when she did so, or whether she was sweating? There's no misunderstanding, OP also describes the customer's mobility issues and respiratory problems as if they annoyed him too. I wish the administrators would take better care of separating the venting about asshattery from complaints about people's physical appearance. Not everyone is capable of controlling how they look.

Gross and something no one who is paid retail wages should have to put up with...but a little fat-shamey, no?

I commiserate, really I do, I have worked at: a museum gift shop, a mom and pop fast food place, White House Black Market, La Madeline, Target, Buffalo Wild Wings, and Barnes and Noble throughout my working life. However, I would like to respectfully say that attitude presented the very first "type" of shopper mentioned in this video upset me so much that I stopped watching. Some people HAVE to drop by the store on their way to other more important things like work, class, school, or child care (which penalizes people pretty steeply for tardiness.) I do believe pretty strongly that "Poor planning on your part does not constitute an emergency on my part," and OF COURSE no customer should ever tell a service industry worker to "hurry up," but maybe have some empathy for someone who is exhibiting anxiety because they're worried about getting in trouble at work, missing class, or getting their child on time. Also,the polarized glass which keeps your store cool makes EVERYONE look like a creeper when they are trying to assess whether the store is open it's not personal. Off to watch the rest of the video.