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Charmander
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It's really too bad some employers don't let you use your judgment on whether you should ask for ID or not when the person in question is clearly in their sixties.
Drugstore Hell: “Why are you asking to check my ID?” “Because it’s store policy-“”yes but WHY” “because you’re buying certain medicine-“ “BUT WHY”
From u/Luna6696 Tales From Retail: Title is pretty much it, but let me elaborate. You have to be 18 to buy certain medicines because of their components. People use them to get high/drunk, etc. I get a lady in her sixties buying some, and out of habit I ask for ID. Usually for the older folk...
Um, it's the mom in the 3-piece suit who is handing the baby to the nanny so she can go to work. Not the othe way around.
#BadStockPhotosOfMyJob: There's No Possible Way The Suit Can Be Ruined By That Baby
I exclusively wear 3 piece suits while nannying. Mom and I are always beaming during 7am handoff. The baby is always sleeping soundly/being handled like a hot potato.#BadStockPhotosOfMyJob pic.twitter.com/qNkKvulb8O— Ces (@francescaEVJ) July 14, 2018
I am not advocating giving them away to her for free, not by any means. But - why not increase the discount a bit since she knows this information? She takes the stuff, the store gets money. She's happy, you're happy -which is a win-win if you ask me.
Entitled Customers: 50% Off Isn't Good Enough, And I Snap my Fingers At You
From ExecutorHideo, TalesFromRetail A little back story about my store, we're located in an odd area in the city where the large majority of our customers are from "the hood" and a small rural town ~5 miles away, and therefore, associates from other stores have dubbed our store "Hood-ward". W...
I wouldn't feel a bit guilty if I were you. You did the right thing, and more importantly, you taught that customer a valuable lesson: your store will not automatically take back used and damaged items that were purchased well over the 30 day window. I wish more managers would be like you.
Bad Returners: "Your just being mean!"
From u/HausDeKittehs Tales From Retail: So I am a manager at a retail chain that sells clothes, accessories, shoes, and stuff for the home at discount prices. The supervisor at the register called me over to help decline a return. Now usually I will make exceptions to the return policy, eve...
I realize you didn't like your customer, but.......this is one of the few stories on this site where I can see the situation from the customer's point of view. You are going to throw away perfectly good stuff, but the most you can offer the customer is 50% off? I know you don't make the policy, and you are beholden to your corporate overlords to enforce their policy, but I gotta say it: that is one STUPID policy. No wonder the lady kept trying to get a better discount. I would. But here is the real problem here: the mistake you made was actually telling a customer that the sand was going to be thrown away. If she hadn't known that, she would have happily paid the 50% off, end of story, no more to be said.
Never, ever tell a customer that something is going to be thrown away and then offer it to them for 50% off.
Entitled Customers: 50% Off Isn't Good Enough, And I Snap my Fingers At You
From ExecutorHideo, TalesFromRetail A little back story about my store, we're located in an odd area in the city where the large majority of our customers are from "the hood" and a small rural town ~5 miles away, and therefore, associates from other stores have dubbed our store "Hood-ward". W...
It's in cursive because that's the only way writing with icing looks good. Have any of you out there (I'm talking to you lady, with the 2 year old) tried to print a message on a cake a pastry bag filled with icing? It's guaranteed to look hideous.
Dumbass Customers: Someone Made The Text In Cursive!
From u/rachelmaryl, TalesFromRetail In college, I worked for a floral shop that shared a space with a bakery. We had the space for both businesses to operate and it naturally was a good partnership. This story takes place near the end of my senior year. I was six weeks shy of graduating with ...
Why would you hate a customer because they ONLY buy $35-40 worth of cat food? I only buy that much when I need to restock my cat food. I wasn't aware there was a minimum amount that a customer should buy.
Pet Store Hell: Pet Food Explosions
From u/ForeverPizzaPrincess Tales From Retail: Let me begin by saying no one likes this woman, she is the kind of customer when she arrives every employee runs the other way. To the point my store manager has purposely waited to send me on break so I could deal with her and has volunteered m...
If the product came in labled Reese's Peanut Butter Cups, then that's what they would be, since the Reese's is the brand name. If your store uses a different or generic kind of peanut butter cups, then the man would be correct calling them peanut butter cups. Right?
Frozen Yogurt Store Hell: Guess I've been wrong about Reese's Cups this entire time
From u/ferriswheelies, Tales From Retail: I'm working behind the counter of a self-serve frozen yogurt store, minding my business, not even questioning the true contents of a Reese's Cup, when a guy walks in. This man is about to completely fuck up the way I look at Reese's Cups forever. He ...
For your sake, find a new job. It isn't going to get better.
Movie Theater Hell: Minimum Wage, Minimum Staff, Maximum Expectations
From Zelee5465, TalesFromTheTheatre This ended up being longer than I meant it to, and I have just scratched the surface about how much I hate TLD and how we are screwed over constantly... We have been understaffed since about October last year (we had about only 15 employees and have stayed ...
So weird that there are so many of these stories. I've never once had a person question me or not believe me after I told them I was not an employee - and I've had my share of people asking.
Mistaken Identity: I Just Want to Make Crafts
From u/SpaceySquidd I Don't Work Here Lady: I'm a shy, self-conscious introvert, who is easily embarrassed, for myself or for other people. Interactions with strangers tire me out, so I prefer to shop without interacting with other people when possible. I am also a nerdy paper crafter; craft...
Some people are bafflingly, mind-numbingly stupid.
Retail Hell Memories: Why would you be proud of doing that with your ID?
From u/backingawayslowlynow, Tales From Retail: I once worked at a convenience store, that had an ID everyone policy on tobacco products. One day, two guys come in, and ask to buy some cigarettes. For clarity we will call them ID Guy and Proud Guy. Proud Guy is telling ID Guy what to buy, so...
Okay, what? None of the math checks out.
If the item was originally $39.99 and it is 50% off, then it would be $19.99.
If it is 75% off of, it would be $10.00.
But it rang up at $24.99 - which is approximately 38% off of the original price.
I'd be mad, too, but I wouldn't have resorted to his language.
Monstrous Customers: That time a sweaty guy screamed the f word at me in front of 3 children
From u/Random_Imgur_User Tales From Retail: So this was a fun one that I've been wanting to share for a little while. So at my store, after July 4th all summer related items go 50% off so we can sell them all and have room for the fall stock and back to school items, and they will drop furth...
What's weird is that it technnically is waxed paper, since the paper has a very think coating of wax on it - but - the roll I have at home says "Wax Paper" on the box. So, both are correct.
It's funny how customers think that just because you don't use something, you don't know what it is. I used to experience that all the time. Hey - if you stock it, you what what it is and where it is.
Crusty Encounter: You’re Too Young to Know What that Is
From u/Evee_Rey24 Tales From Retail: This happened last week. I was co-manager with my peer (we will call him Buddy) and we start to do a lap around the store to make sure the team is doing alright and see what needs to get done before we leave. As we start our walk, this older lady is about...
Awful.
Bad Vintage Ads: Take A Business Gamble On The Advice Of Insulting Stereotypes
Why not have both diet and regular?
Management Learns a Lesson with the Vending Machine
From u/septemberchild83 My boss tried to get his employees to switch to diet soda in an effort to lose weight. I'm guessing it didn't go too well... 😂😂
What a horrible experience for you. Dr. Ass is aptly named. Glad it worked out with Planned Parenthood.
Bad Customer Service: My Doctor Hit Me, After Causing Me Pain
From Thisisnotforyou11, TalesFromTheCustomer Saw some other medical stories so hope this allowed. Also I am not looking for a debate. This was 13 years ago, I was an adult, I am completely comfortable and secure in my choice, am the mother to a fantastic 7 year old boy, and am still very pro ...
Well, you did have the poster outside the theater. If the movie wasn't playing any more, it should have been removed. Just sayin'
Movie Theater Hell: Complaining Is A Pastime
From Jccho, TalesFromTheTheatre I'm trying really, really hard not to be that guy that puts in his two weeks notice and then spends his last 2 weeks complaining about every single aspect about the job till he leaves. Really, I am. But customers like this are making it really hard. I was sched...
Raising Cain. Not cane.
Retail Hell Memories: The time I cussed at a customer
From u/literallyjustsears, Tales From Retail: This situation revolves around an older woman, her 30s-ish daughter, and the daugher’s toddler (who was raising cane the entire time that I was with these people). Bear in mind that I normally don’t work in the tools department; I just happened t...
Remind me never to shop at a store that would require an employee to spend time placing 200+ invidual sale tags when ONE single "All Ribbon 30% Off" sign would do.
I May Be Wrong, But I Think There's A Sale Going On, Something
--Alexander048
That's not crappy design. That's intentional.
Crappy Design: Sin City
-- EvlavMorfNebag
It's exactly in the shape of a bun. In my opinion, PERFECT!
Customer Orders Burger with Lettuce Instead of Bun...
From tcsey: So I ordered a lettuce burger thinking it would come on two PIECES of lettuce..
Well, I kinda like it.
Funny Fakes: Got This "Charmander" In A Dollar Store
--SatansFurryJamHats
It's also very possible this customer was visually impaired.
Dumbass Customers: Had to bite my tongue to stop myself from asking a customer if they were stupid
From BigTits_MaGee, Tales From Retail: So I work the night shift for a big box retailer. Have worked there for 10 years now. Last night I was helping stock the toy department. As I’m putting the new freight in the aisles to be stocked, I’m stopped by a customer asking me to check the price o...
It's obvious that she had never encountered, seen, or used a price checker before. How hard could it have been for you to just walk her over to it in the first place and show her how to use it?
Dumbass Customers: Had to bite my tongue to stop myself from asking a customer if they were stupid
From BigTits_MaGee, Tales From Retail: So I work the night shift for a big box retailer. Have worked there for 10 years now. Last night I was helping stock the toy department. As I’m putting the new freight in the aisles to be stocked, I’m stopped by a customer asking me to check the price o...
I have to agree with SS.
Bitch Encounter: I'm sorry your item was way cheaper?
From IceyKatara Tales From Retail: So I work at a pretty well known store in a tourist outlet mall, and boy do I ever get some stories. This one happened today, and I was so shocked I couldn't not post it here. My coworker and I were powering through a line-up of people at cash, and this on...
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