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Alison Blair
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Jenny Gillen, r2i Conduct risk continues to be a huge area of focus across regulated industries, particularly financial services, following a catalogue of high profile customer failures in recent years. Does regulation help solve the problem? Does it encourage businesses to do the ‘right’ thing or just create a set... Continue reading
Posted May 31, 2016 at z_ Research to Insight
With exploding growth in data analytics and insight generation, organisations are struggling to drive value from their business intelligence or insight functions. PwC's Research to Insight (r2i) provides the evidence to allow our clients to grow revenue, increase profitability, enhance their brand and improve efficiency by unlocking the real value... Continue reading
Posted May 9, 2016 at z_ Research to Insight
PwC's Business of Evidence digital report has been launched. This work was conducted by Research to Insight (r2i) for the Market Research Society to estimate the size and growth of the market research industry in the UK. The UK research and evidence market has grown by 62% to £4.8bn in... Continue reading
Posted May 6, 2016 at z_ Research to Insight
By Gillian Kane A couple of weeks ago I took part in a behavioural economics session at the Insight Management Academy Group (IMAG). The event was a real call to arms for researchers to champion behavioural economics as a mindset and not let other industries grab the lead. Speakers from... Continue reading
Posted Apr 27, 2016 at z_ Research to Insight
The third blog in this series from Duncan Wardley discusses culture and behaviour and why we need to move away from a culture of fear in banking. Click here to view the full post. Continue reading
Posted Apr 21, 2016 at z_ Research to Insight
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Just before Easter, a group from r2i attended the Market Research Society's IMPACT 2016 conference in London. Jane Frost, MRS CEO, opened the conference with a speech to delegates showcasing r2i's recent Business of Evidence study, which measures the size of the UK market research industry. An r2i team also... Continue reading
Posted Apr 14, 2016 at z_ Research to Insight
The next meeting of the MRS Northern Ireland Network will be held over lunch (1.00-2.00pm), on the 17th May, being facilitated by CARD Group. In February r2i attended the first meeting of the MRS Northern Ireland network, along with representatives from a range of well-known and independent market research agencies... Continue reading
Posted Apr 13, 2016 at z_ Research to Insight
The second blog in this series from Duncan Wardley discusses culture and behaviour change in the world of banking and what organisations should be doing to drive a high performance banking culture. Click here to read the full blog post. Continue reading
Posted Apr 11, 2016 at z_ Research to Insight
Duncan Wardley argues in his latest blog. This is the first in a series of blogs that explains how banks can achieve a culture that supports their strategic goals. Click here to read the full blog. Continue reading
Posted Apr 6, 2016 at z_ Research to Insight
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In 2016 Market Research contributed £4.8 billion to the UK economy, as confirmed by r2i's Business of Evidence 2016 study in partnership with the Market Research Society. Click here for more information. Stay tuned for the full PwC r2i report in the coming weeks! Continue reading
Posted Apr 5, 2016 at z_ Research to Insight
In PwC’s most comprehensive Total Retail survey, nearly 23,000 online shoppers in 25 countries revealed the changing behaviors that will drive the coming retail revolution. Click here to access PwC's latest Total Retail Global Report 2016 "They say they want a revolution". Continue reading
Posted Feb 29, 2016 at z_ Research to Insight
by Honor Mallon, Partner, PwC, r2i (Research to Insight) “I think there is a world market for maybe five computers,” confided IBM chairman Thomas Watson, back in 1943, while almost four decades later a young Bill Gates predicted that “… 640k of memory ought to be enough for anybody”. Over... Continue reading
Posted Feb 3, 2016 at z_ Research to Insight
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The results of PwC’s 19th Annual Global CEO Survey – ‘Redefining business success in a changing world’ were revealed by Dennis Nally, Chairman, PwC International Limited at a press briefing Tuesday evening, the eve of the Annual Meeting of the World Economic Forum in Davos, Switzerland. One of the media... Continue reading
Posted Jan 21, 2016 at z_ Research to Insight
Check out r2i's Elaine McGinty discuss the opening of the Hive. Click here Continue reading
Posted Dec 3, 2015 at z_ Research to Insight
Some of our most recent blogs have discussed the importance of organisations collecting conduct and culture management information (MI) from a variety of sources to establish a comprehensive view of their impact on customer (and other) outcomes. It’s increasingly common, and rightly so, that a key component of measurement frameworks,... Continue reading
Posted Nov 25, 2015 at z_ Research to Insight
This article was recently published in the Market Research Society's Impact magazine The market research industry contributes over £3bn annually to the UK economy, but how does this translate in terms of real value? During 2015, PwC has been asking the organisations that commission market research what “value” their spend... Continue reading
Posted Nov 11, 2015 at z_ Research to Insight
r2i's latest research explores the issues faced by Consumers, Retailers and Manufacturers in relation to holiday spending activities, shopping preferences, and challenges faced for the upcoming holiday season. Click here to read more! Continue reading
Posted Oct 13, 2015 at z_ Research to Insight
Iron Mountain and PwC launch new Information Value Index to help companies benchmark their own performance Just four per cent of businesses are able to extract the full value from the information they hold, with over a third (36 per cent) lacking the tools and skills they need to do... Continue reading
Posted Sep 25, 2015 at z_ Research to Insight
Measuring culture in financial institutions can be hard, one important question to ask is "what are you measuring?" Read Victoria Knox and Duncan Wardley recent blog here Continue reading
Posted Sep 2, 2015 at z_ Research to Insight
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Alison Blair's article "Is there a research deficit?" has recently been published by Research Live. Click here to read more. Check out the supporting info-graphic, does any this ring true for your organisation? Contact us to find out more! Continue reading
Posted Aug 5, 2015 at z_ Research to Insight
NPS is based on customer ‘advocacy’, however the real value lies in what drives it, rather than the metric itself. NPS is based on a direct question: How likely is it that you would recommend our company/product/service to a friend or colleague? (Scoring is usually based on a 0 to... Continue reading
Posted Jul 2, 2015 at z_ Research to Insight
Check out r2i's latest research with London Business School! We explore how competition makes people feel – and how that effects the way they act. http://www.pwc.co.uk/financial-services/financial-services-risk-and-regulation/why-you-can-scare-bankers-into-doing-the-right-thing.jhtml Continue reading
Posted Jun 24, 2015 at z_ Research to Insight
The market research industry contributes over £3bn to the UK economy but what value does it provide to the organisations that use it? Part of the work we do at PwC, Research to Insight (r2i), looks at the use of research within organisations. This has shown us that there is... Continue reading
Posted May 18, 2015 at z_ Research to Insight
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Feb 27, 2015