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Bret Greenstein
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Outstanding overview of how AI is bring people and machines closer together. We have been working hard with clients to leverage AI to create a conversational user interface between people and cars, hotels, appliances, etc. This is opening up new use cases and all kinds of ways for manufacturers and service providers to engage with and to help consumers to get more value. IBM's new Watson Assistant was just announced this month specifically to deliver this to clients.
Human + Machine: The Impact of AI on Business Transformation
Last week I wrote about the impact of blockchain technologies on business transformation. I now want to turn my attention to the more immediate impact of AI on business, based on Human + Machine: Reimagining Work in the Age of AI, a recently published book by Accenture executives Paul Daugherty...
Great article! It makes a strong case for why this is so important for business leaders. Empathy is very tightly coupled with listening skills. And, being able to listen to (and to feel) the perspective of others is a powerful leadership skill and a competitive advantage.
The Importance of Empathy in Our Services-Centric, People-Oriented Economy
A few days ago I read an excellent article in the Harvard Business Review, - Empathy Is Still Lacking in the Leaders Who Need It Most, - by Ernest Wilson, Dean of the Annenberg School of Communications and Journalism at the University of Southern California (USC). The article is based on the T...
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Oct 6, 2015
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