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‘Hospo’ - Hospitality Industry
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We have our whole body to create a culture that people can connect with. And we have our whole body to complete our work load for the morning/afternoon/evening. So use all you got. How? First of all: Always be thinking about your next (5) move(s) AND Notice how you can... Continue reading
Posted Apr 15, 2018 at Hospo
Setup is vital for smooth flow. Your space, whether it be your bar, your dining room, your scullery, et cetera needs to have order - an order that ASSISTS you in your performance. If your responsible for a section ensure you’ve got ample water jugs for topping up water glasses,... Continue reading
Posted Apr 14, 2018 at Hospo
It’s not ironic. It’s part circumstance, part your bloody will. We all get that empty entitlement feeling. Our whole life’s purpose is to recognise this piece of hell-feeling then do/give/be more. I fucked up recently. I reached up and took a bottle of bourbon off the shelf of the bar... Continue reading
Posted Apr 13, 2018 at Hospo
Culture is built by people. It is a foundation that cultivates growth. Culture draws people. People add to culture. And all the other easy words to say about the sometimes elusive c-word. Fact AND truth is (are?) - Culture cultivation is simple but it ain't easy. And it starts with... Continue reading
Posted Apr 3, 2018 at Hospo
Restaurant's and bar's all function on timing and culture. Culture usually dictates the timing. We are working with a set of skills that we have honed and we are working against some kind of clock and/or we are working with other comrades that do as well - our kitchen counterparts.... Continue reading
Posted Apr 3, 2018 at Hospo
The restaurant / bar game (and it is a game.) is a complex warren of young hormones merging with university degree pressure, throw in some high school drop-outs, a hot and heavy kitchen crew, depression and addiction with shelves full of alcohol, know it all rockstar managers and guests that... Continue reading
Posted Apr 1, 2018 at Hospo
There are more than one way to let your guests (not customers... never customers, always guests - that sounded quite trite but fuck, trust me - this mind-set change adjusts your attitude and your staff's attitude whilst communicating with ... guests. See? Not shit, is it?) know that you are... Continue reading
Posted Mar 31, 2018 at Hospo
Connection creates a formidable platform Continue reading
Posted Mar 29, 2018 at Hospo
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Mar 29, 2018