Thanks for bringing this up, Lola's Crew. Please get in touch with our Support team ( http://zynga.my/FV2CEContact ) for further assistance on your purchased Farm Hand. You may include the details below as you create an in-game ticket: * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

Thanks for letting us know that you've yet to receive Ahoy, me Hearties in your Farm. Please try updating your app to its latest content that may help in activating the event in your game, Buddy. Here are links that can help: Kindle Fire: http://zynga.my/FV2CEUpdateKindleFire Android: http://zynga.my/FV2CEUpdateAndroid iOS: http://zynga.my/FV2CEUpdateiOS

We appreciate your report about being unable to receive the 'Medi'Ville Times yet, Kristen. Please try updating your app to its latest version that may help in activating the event. Here are links that may help. Thanks! Kindle Fire: http://zynga.my/FV2CEUpdateKindleFire Android: http://zynga.my/FV2CEUpdateAndroid iOS: http://zynga.my/FV2CEUpdateiOS

We appreciate your report about getting a "Friendly Farmer" name display, guys. The team has already been made aware and they're working in getting it fixed. In the meantime, please visit this article ( https://zynga.my/FV2CEFriendlyFarmer ) from time to time for updates. Thank you.

We appreciate your report about being unable to receive Blingtreux Cat on Tour de Farm, Lumi. Please submit an in-game ticket to our Support team http://zynga.my/FV2CEContact for further assistance. You may include the details below as you create one. Thanks! * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

Thanks for letting us know about being unable to receive your rewards for placing Silver on Tour de Farm, Elaine and Saffy. Please get in touch with our Support team http://zynga.my/FV2CEContact and include the details below for further assistance: * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

That's correct, Krista. Keep completing orders to earn more Tour Points, and climb your way up to the top! You can view the remaining time left on the lower left corner of your screen, and keep track of your score as well as your competitors to secure your success. You can click this link -> https://www.screencast.com/t/YNg7A6bZ on how it would look like when the stage has ended. Best of luck! :)

Thanks for bringing this up, Darlene. We'll let the team know about the crashing in your game when watching the Idle Miner Tycoon ad.

We apologize for any inconvenience caused, Emanuel and Kathy. The team has already been made aware about being unable to see/view the messages in your Co-Op Chat, and they're doing their best to get this fixed. You may visit this article https://zynga.my/FV2CEUnableToViewChat from time to time for updates. Thank you for your patience and understanding.

The issue about being unable to see/view messages in the Co-Op Chat is currently being worked on, Julia. You may visit this article ( https://zynga.my/FV2CEUnableToViewChat ) from time to time for updates. The feature to upgrade animals has yet to be released in the game. You can regularly check on the Game Guides section of our Support site -> http://zynga.my/FV2CEGGuides for the latest updates. If you noticed that some of your items are missing, please get in touch with our Support team ( http://zynga.my/FV2CEContact ) and include the details below as you create an in-game ticket. Thanks! * Names of items missing * Email address * Player ID: http://zynga.my/FV2CEZID

That's awesome, Stephanie! Thanks for keeping us updated. Best of luck on Tour de Farm! :)

We appreciate your report about being unable to receive your purchased Farm Hands, Laura. Have you tried force close the app and relaunching it? Android: http://zynga.my/FV2CEAndroidForce iOS: http://zynga.my/FV2CEiOSForce If so, please get in touch with our Support team http://zynga.my/FV2CEContact with a description of your concern, email address and Player ID http://zynga.my/FV2CEZID for further assistance. Thank you.

Thank you for letting us know about being unable to receive your purchased Keys, Lisa. Please submit an in-game ticket to our Support team http://zynga.my/FV2CEContact for further assistance. You may include these details as you create one: * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

Thanks for bringing this up, Connie. Please get in touch with our Support team http://zynga.my/FV2CEContact to have your account checked about starting on Stage 2. You may include the following details as you create an in-game ticket: * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

We appreciate your report about being unable to receive your rewards on the Farmball World Cup event, Carla. Please contact Support http://zynga.my/FV2CEContact to have your account checked. You may include the details below as you create a ticket. Thanks! * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

We appreciate your report about the missing Lucky Animals Pin, Emanuel. The team has been made aware and currently working in getting this fixed. You may visit this article -> https://zynga.my/FV2CELuckyAnimalPinNoRibbons from time to time to get updates. Thank you.

We appreciate the steps you've done to get the Best Friends Forever event in your game, Maggie. Please send me a Private Message ( https://zynga.my/FVCESendMsgKnowsWheat ) on our Forums with the following details so I can have your concern relayed to the team. Thanks! * Description of concern * Current level * Make and model of device * Player ID: http://zynga.my/FV2CEZID

We appreciate the steps you've done to troubleshoot your progress on Mothers Knows Best, Mahri. Please submit a ticket to Support http://zynga.my/FV2CEContact with the following details for further assistance. Thanks! * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

Thanks for bringing this up, Kathlyn. Please get in touch with our Support team http://zynga.my/FV2CEContact for further assistance regarding your missing Mother Hubbard reward and event. You may include the following details as you create a ticket: * Description of concern * Email address * Player ID: http://zynga.my/FV2CEZID

Thanks for letting us know about your missing progress, Nicole. Please get in touch with our Support team http://zynga.my/FV2CEContact with the following details for further assistance: * Description of concern * Email address * Player ID http://zynga.my/FV2CEZID

We appreciate your report about being unable to receive your Farm Hand rewards, Maja and Mia. You may submit a ticket to our Support team http://zynga.my/FV2CEContact and include the following details for further assistance. Thanks! * Description of concern * Email address * Player ID http://zynga.my/FV2CEZID

We appreciate your report about being unable to receive your rewards, Cindy and Dee. Please get in touch with our Support team http://zynga.my/FV2CEContact and include the following details for further assistance. Thank you. * Description of concern * Email address * Player ID 👉 http://zynga.my/FV2CEZID * Screenshots (if available) - you can upload the image online, get the URL link, and copy-paste/insert it on the "Description" section of the ticket you're about to create. How to take a screenshot: Android 👉 http://zynga.my/SSAndroid iOS 👉 http://zynga.my/SSiOS Windows Phone/Tablet 👉 http://zynga.my/FV2CESSWindows Kindle Fire 👉 http://zynga.my/SSKindle

Thanks for letting us know about the progress rollback on your Farm, Kathryn. Please contact Support http://zynga.my/FV2CEContact and include the following details for further assistance: * Description of concern * Email address * Player ID http://zynga.my/FV2CEZID

You're welcome, JM. ;)

We appreciate your report about the Lucky Animals Pin no longer giving x2 Ribbons, Charles. Are you experiencing this on all Prized Animals? You may try force closing the app, then relaunch it as doing so refreshes the game. Here are links that may help: Android: http://zynga.my/FV2CEAndroidForce iOS: http://zynga.my/FV2CEiOSForce Let us know how it went. Thanks!