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If you're in the US, docking your paycheck like that was criminal payroll fraud on the part of your boss.
Retail Balls Award: Restaurant-Scamming Customer Gets Told
From Jeni, October, 2009: This happened to me a few years ago in a small town, locally owned restaurant. I was working the night shift with a cook and another waitress. We don't have a supervisor or manager on duty at night because it's such a small place and there are usually no complaints ...
"A shop worker has been charged with theft"
"The sheriff's office added that no arrests and 'no formal filing of charges' had taken place yet."
Actually, given that it *is* Daily Fail, I'm inclined to believe it's actually just fiction, that the company and employee don't actually exist, that the photos are Photoshopped, and that everyone at Daily Fail spends their entire waking life high on drugs and drunk off their asses, and all the stories posted are literally the random hammering on the keyboard by demented monkeys.
That's *far* more plausible than this (or any story there) being accurate.
Grocery Deli worker is charged with theft for helping herself to $9,200 worth of ham over 8 years, eating up to FIVE slices a day
From Daily Mail: A shop worker has been charged with theft for allegedly helping himself to more than $9,000 worth of deli ham for eight years. The female grocery store employee was said to have gradually eaten thousands of dollars worth of meat by sneaking as many as five slices of ham a da...
Senile or just a thief, if the police weren't involved the *first* time, it isn't a problem customer, it's a problem owner.
Nasty Ass Thieves: Stealing Old lady Doubles Down
From u/MissAcedia Tales From Retail: So this was originally a comment on another post about the first time I caught this woman stealing but YESTERDAY SHE CAME BACK AND TRIED IT AGAIN because [insert quote about "insanity" here]. So for some background: I work at a spa and one of our clients ...
"Miss Alabama Baboon Lips" is gonna be the name of my Jerry Springer tribute band.
Discount Rat: "Missing Sticker" Scheme Backfired
From u/Lnzy1, TalesFromRetail I work in a large thrift store about 40 miles outside of Birmingham AL. It's a Christian run organization that has several ministries that it gives to and the one we give to helps battered women and children. Each location has it's own that it gives to. I think l...
One of our stores has a used car dealership next door, with no barriers between their fenced in storage area and our lot. The old owners would freely used our lot, especially for cars they have finished prepping after they sold it.
We weren't so patient before just calling the tow truck. They were slow to learn, until one of the owners got into a fist fight with a tow truck driver. *Never* get into a fist fight with a tow truck driver. You won't win.
Parking Lot Hell: I said do not park here!!
From Former McHell Manager: I just read the story about people parking in the fire road and it reminded me of a recent-ish series of events that took place at my fast food joint. My store owns the parking lot it is attached to (or at the very least, it's in our lease, so it's ours to play...
This wasn't nearly as funny before Lowe's announced they were closing a hundred Orchard Supply stores.
Lowe's Trolls Home Depot
u/SpectrumDM: So I was at lowes today...
I dunno what state you're in, of what the laws are there, but here, the correct response is to call a tow truck. Hell, I can think of a few tow truck drivers who would cheerfully park within sight when they're not busy. And quietly sit there and watch each person walk in, then tow their car without warning. While a coworker takes their spot waiting for the next one.
(One of our stores has issues with an apartment complex next door. We tow and tow and tow, and the morons never learn. The used car lot on the other side *did* learn, though, after one of the owners got into a fist fight with a tow truck driver. *Never* get into a fist fight with a tow truck driver. It won't end well for you.)
Parking Hogs: The Fire Road Is For Special Parking
From RHUer All right let me set the scene... The gym where I work has a lovely, large parking lot. There are many spaces, with plenty of spots for everyone, front and back. Down one side of the building is a clearly marked fire road, complete with signs indicating that it is not a place to pu...
"Yes. Why did you keep me waiting 5 minutes?"
"That was a test. You failed."
Entitled Customers: One Star Review... Over That?
From talkingtomiranda, TalesFromRetail We only recently opened my store, the first one in my city, and demand was... unexpected. Like, at least twice as busy as the company had expected. My manager called and (politely) screamed until we got the go-ahead to hire extra seasonal staff. My regio...
Me: Dude, you wanna pay for that, first?
Him: Whatever for?!
Me: Because strongarm robbery is a felony and you wouldn't do well in prison.
Rudest Customer: All Over A 2-Dollar Cigarillo.
From justmutantjed, TalesFromRetail I need to preface this story: I really doubt I'm the good guy here. I'll put that right up front. I rattle easily with confrontation, and that's when my customer service skills start to fail. So here it is, warts 'n' all. The other night, I was closing th...
A former (now retired, not dead) coworker took a spill off the bottom step of a stepladder while working a bathroom remodel at home. He landed on his face, and the tally was:
A broken wrist.
23 stitches to reattach his lip.
Three broken teeth.
A fourth tooth driven in his upper jaw, requiring dental surgery to remove.
(The total dental bill was closer to $20k than $10k.)
A concussion.
Mild PTSD.
He was told in the ER that he was very lucky to still be alive at all.
He had 40 years experience in home repair, at a semi-professional level.
Ladder safety is *never* something to take lightly.
Justice Served: "You're Such A Delicate Princess"
From RHUer I was new to the whole "work for a paycheck" thing when I worked at a grocery store and I was stocking Instant Noodles on a big sale display. All I had was a cheap small step 2 step stool; you know the one with the bar that runs across the top step? It was a piece of shit, and not ...
Nobody can explain Wagner better than Anna Russell.
Amusing Amazon Reviews: You Would Think Amazon Publishers Would Be A Little More Cautious About Titles
The other issue is that if, for some reason (even a technicality), there is no resulting conviction, making her move to another spot can bring allegations of kidnapping (a felony), versus unlawful imprisonment (a misdemeanor at most).
Retail Hell Memories: Shoplifter gained pity from paying customers
From u/frenchtoastcravings Tales From Retail: I worked in a fashion retail shop for four years - it was low-middle price range. You could buy pack of 3 tops for £5-7 for example, basic jeans were £10 etc. And we liked our sales rails, marking stock down etc. On a busy Saturday afternoon we a...
Reminds of the restaurant in San Diego that raised their prices (quite a bit) for ComicCon - and left the signage with the original prices up for all to see.
The building was empty the next year. The next year, it was a different restaurant. The next year, it was some sort of dance club. The next year, the building was gone. Last time I was down there (though it has been a few years), the lot was still empty. (Most ComicCon attendees are locals, and many have been going for 40 years, and they *never* forget)
Justice Served: Never Mistreat Employees With Connections
From mwhalen1970, TalesFromRetail Many years ago, at a bar near my school, the owner forced a bouncer to let one of his underage friends in. There was an undercover cop there that night, and the bouncer got a hefty fine and all the other fun consequences of that. The owner wouldn't help out a...
Do you have any idea how badly you f*cked over the actual employee who had to deal with her?
Mistaken Identity: I'm a manager, apparently
From u/Skelfilegur1989 I Don't Work Here Lady: One of my jobs a while back required I wear a certain color polo with slacks. The polo looked real professional and was all a dark grey, and I decided to wear it out one day because laundry. I go to my local country store to get new boots becau...
Just a couple of thoughts:
Did you actually tell her it was a disability thing? Or was it reasonable for her to conclude it was just a preference thing?
But more important, did you talk to the manager about it? Sounds like she needs some training. And not just on disability accomodations.
Bad Customer Service: "No You Can't Sit There, You Have To Sit Here"
From RHUer I have a visual impairment, and I get around with a guide dog. There's a cafe I go to about once a week. They mostly know me there, and I've never had trouble bringing my guide dog in, so thankfully that's not what this story is about. As I go in, I spot a table (Table A) that has ...
There used to be, somewhere in northern California, a drive-thru gun store and bait & tackle shop. IIRC, they weren't allowed to sell alcohol through the drive-thru windows, though.
Unforgettable Store Names: Grandma Serves Up Guns
"If you worked for me, I'd fire you."
"If I worked for you, I'd quit. Or kill myself."
--
"But I won't report you."
"Oh, please do, I get a bonus every time a customer tells my boss that I've gone above and beyond to help a customer find what they want, even if it's not from us."
Monstrous Customers: Well I’m glad I don’t work for you then...
From u/rapidashley Tales From Retail: I work in the bakery department of a large grocery store. Like many others, we have one of those flip books with different theme cakes you can order. We also sell ice cream cakes, but the decorators made it very* clear that we cannot do theme cakes with ...
"Here why don't I get you something else"
"Sounds good. How about you get me what I ordered."
Bad Customer Service: It's Not What You Ordered, But It's What You're Getting!
From Quiet2882, TalesFromTheCustomer This story takes place at a local owned business in a small town. We never been and decided to try it for father's day. Everything is going smoothly until food comes out, everyone's is fine except my dad's. He had order a rib sandwich but instead it's clea...
A friend of mind did tech support for a company that manufactured exercise equipment for gyms. Most of the people he dealt with were muscle head trainers who found weightlifting to be intellectually stimulating.
"Is the treadmill plugged in?"
"I don't know."
"You don't know if it's plugged in?"
"I'm not technical."
This is far more common than one might think.
Tech Support Hell: Is It Plugged In? Are You Sure?
From ambercore1000, TalesFromTechSupport This takes place at my first job, when I was studying to work with IT. It was a normal day running without any major issues. Until the phone rang. ME - Only a Student getting the hang of things. CU - Confused User. ME: "Standard Greeting" CU: Our inter...
My father once tole me that possession of contrator's license is absolute proof of both incompetence and corruption. (He was a licensed contractor.)
Tales From Tech Support: Wasn't Us!
From GreenEggPage, Tales From Tech Support: I get a call from a large medical office that I support complaining that their internet is down. Take a look remotely and confirm that they are dark, hop in my van and head 15 minutes down the road. I fly into the parking lot and immediately notice...
It's possible he hadn't expected to use it outside the country, and didn't notify his bank he was traveling (most banks will reject international transactions if you don't put in a travel notice beforehand - for good reason).
It's possible his bank charges both international transaction fees (which *usually* aren't too outrageous) and currency conversion fees (which often are *very* outrageous).
It's possible he didn't want a paper trail showing he was out of the country.
It's also possible he didn't actually have a credit card, and couldn't get one on a bet with somebody else's money, and didn't want to admit it.
But I think entitled douche is most likely.
Retail Hell Memories: "Why don't you accept US money?" "Cause this is Canada."
From FrozenGasoline, Tales From Retail: I work in a small grocery store chain that's only located in Canada. Our store is in a plaza and our cash desks are right in front of the windows, so I see this car drive up with a New York license plate and think "Oh cool! Americans!" It was an older ...
What usually happens to me is that someone will call me over to their desk because their computer isn't working right. And as I work up, as if by magic, it starts working right.
I keep telling them that it's because I'm so smart, when I walk by, other people get smarter.
It's happened so often they're starting to believe me.
(Sometimes, I'm so smart that if I talk to you on the phone, you get smarter, too.)
Tales From Tech Support: Demons Be Gone!
From danhmooney, Tales From Tech Support Several years ago I worked for a public school district. Loved the job. It was a place with good people and a mostly a great work environment. As with any workplace, some people are more stressed than others. It seemed only natural that one of the mor...
It does sort of imply that there's a home sperm count test for women, too, though.
The irony is strong with this one
From Nic: Part two of adventures at the grocery outlet store: a home sperm count test, if you are “Trying to get PREGNANT?” (I didn’t even know a home test for this existed. How do you even ask your spouse to do this?) I’m glad it specifies that it’s a home test for men, considering it asks ...
In the US, at least, it's *illegal* for employers to require employees to put up with sexual harassment. Period. And the manager is personally liable as much as the company is. (It's a lot more illegal in some states, like California, but it's illegal at the federal level, too.)
Retail Hell Memories: Creepy Customer Encounter
From ottoncandyheights: I worked in a bakery at a large grocery store in a busy part of the city. I've had to deal with every type of customer out there. This particular one still sticks out to me, though. I was out restocking some shelves with fresh baked goods, instead of working in the ba...
It's a pity you don't have access to "this call may be recorded for quality assurance" recordings. Loudly played for the entire store to hear the proof she's a lying con artist.
Crazy Ladies: "It came like this"
From Fubeca02, Tales From Retail: So I work for a major wireless carrier and today a Crazy Lady ("CL") comes in complaining about her SIM card not working. Apparently she has called customer care multiple times and they weren't able to help her and just kept telling her things that didn't m...
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