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Hodge Elmwood
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He's not entirely wrong re: the package size, but...TWO DOZEN EGGS won't feed four people? WTF?
Jimmy Dean Sausage Complaint Call
This is a classic crazy custy complaint call from 2007 and I don't think we've posted before. Enjoy!
Could have been worse. What if they'd named it "Open"?
Customer banging on door at 11 pm: Why won't this door open?
Employee: I'm sorry, sir, we're closed.
Customer: BUT YOUR SIGN SAYS YOU'RE OPEN! YOU HAVE TO LET ME IN!
Employee: *sigh*
Unforgettable Store Names: They Didn't Think This One Through
The shop is called "Closed". They had to put a sign on the door to say it was open. --RishDaBoss
Yeah, that was pretty much the ladies room at my last job. It was only one stall. I'd go in there to cry and try to get myself under control so I could go back in the office and pretend it wasn't hell.
When You've Had Enough of Horrible Customers....
From u/OwangeJuice: Closet at My Jobs Customer Service Desk. I use it sometimes.
That's ridiculous. Was that a chain hotel or a smaller independent one? If possible, I'd suggest complaining to the owner/corporate. Also you might want to put this story up on Trip Advisor. Sounds like they're short of towels and too cheap to buy more.
Bad Customer Service: 6 Adults; 4 Towels
From Malikissa, TalesFromTheCustomer So some friends of mine make custom leather goods and asked for my help running a booth out of state. Sure! So, they book a suite, 3 beds, 6 adults, and we get... 4 towels. Now, hotel towels are tiny, and I use one towel for my hair, so, that usually requi...
(1) Diet pop tastes like crap. (2) It's none of my employers' business what kind of pop I choose to drink. If you want to encourage healthier choices, include water in the pop machines, but keep your nose out of other people's food/drink choices.
Management Learns a Lesson with the Vending Machine
From u/septemberchild83 My boss tried to get his employees to switch to diet soda in an effort to lose weight. I'm guessing it didn't go too well... 😂😂
All customers like to think they're your ONLY customer, and/or that they're so memorable you will know them on sight...even if you've never seen them before.
A co-worker of mine once had a phone customer get really pissy with her because my CW didn't recognize the customer's voice. From then on she was very nasty whenever CW had to speak with her. This was a grown woman being snotty because someone didn't recognize her voice over the phone.
Dumbass Customers: 'Am I not in your system?'
From u/Firefly26, Tales From Retail: I had a lady stop in my shop the other day with two frames that she wanted mirror cut for: Me: I can do that for you. Can I just get your name & a phone number to reach you at when it's finished? Her: gives me this confused look Oh, well, I've been here b...
She is absolutely beautiful! Look at her big smile! It was really sweet of you to let the vet and the nurses, etc., get some puppy love!
Naughty Employees: Appointment Thief
From fudgeyboombah, TalesFromTheCustomer I had just received my eight week old golden retriever puppy from the breeder. I’d travelled to see and select her a few weeks previously, and the breeder sent her to my town via airplane when she was old enough to fly. I, naturally, had arranged to ta...
Not sure how that would work. I bought the thing at a local branch of a chain store and took it home. The card was inside the sealed box. I would've had to go all the way back to the store (by bus) to hand the card in, and don't know if they have a process for filing these things. And anyway it doesn't indicate anywhere on the card what the third choice might be, how would I even know?
Product Registration Fail: 3 ways?
From Hodge Elmwood
See, I would've turned around and told her that other people don't want to touch something that's been in some random kid's mouth. Probably would've been fired. I hate people like that.
Bad Parents: I hate children*
Hi RHU! Trivia Grrl here again. *I don't hate children. This child wasn't even at fault. Still... I've had many versions of this interaction over the years, but I'm going to tell you about this particular one just for the ending. Our shop sells, among many other things, various brightly colo...
Trust me, dude (hereafter known as "Blocked"), you got her reply.
Customers Complainin': It's Not The Program That's The Problem, Dude...
Where I live it's not at all unusual for kids of that age and younger to be out running around even later than 10 pm, black, white, or any ethnicity. People around here treat 2 am the same as 2 pm.
Hellspawn N.A.T. Nightmare: I Got Called Racist for Calling a Manager on a Shoplifter
From LilythKitten: I recently (within the last few months) got trained for another new position at work, this time as basically a supervisor for the front end. I run around all day doing price checks, fixing problems with coupons, and make sure everything at all the registers is running smoo...
Ha, in this case "first come first served" applies to the customer who called in and had the bread put aside. ;)
Monstrous Customers: Can I have another customer's item?
From u/GoabNZ Tales From Retail: So I work in a bakery, in a supermarket, and amongst your regular baguettes and sliced loafs and rolls and stuff, we have your more "upmarket" breads including pane ciabatta, pane di casa and sourdough etc. One of these breads is really popular (though to be ...
Arrgh that's it I can't stand it anymore, gotta comment.
She had an emergency at home but she stopped to shop for groceries and beer?! Sure lady.
Cashier Hell: Beer >>> "emergency"
From u/ZombieLolipop Tales From Retail: Cashier at a large chain supermarket, etc. So, a lady comes up with her kid and buys a cart load of stuff, about $80 worth, including a pack of beer. I'm iffy on her age so ask for her ID. I'll be me, she'll be AL. AL: ID? It's in my car, I'm 34 years ...
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Jul 2, 2018
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