Apologies for the experience, Sunni Reed. It would be best to contact our Player Support team ( http://zynga.my/fv2support ) so they can further check your account and provide you with additional assistance regarding this. Additionally, we've removed your Player ID in your comment due to privacy. Your patience is appreciated.

Apologies, and appreciate the workarounds that you've done, Beverly Ann Hinman. By doing our recommended troubleshooting steps here https://zynga.my/FV2TroubleshootingforLauncher, may help in successfully loading the game again via FarmVille 2 Launcher+. Let us know how it went, and thanks for your patience.

Thanks for the love, William! Keep enjoying the game!

Apologies for the experience, Anna abernathy. Please try doing our recommended workarounds provided here https://zynga.my/FV2TroubleshootingforLauncher that may help you play the game again via FarmVille 2 Launcher+. We appreciate your continued support and dedication.

Sorry to hear that you're having trouble using the FarmVille 2 Launcher+, Susan Fern Crawford-Ludwig. If you have yet to try doing some of the workarounds found on this link https://zynga.my/FV2TroubleshootingforLauncher, please do so, as it may help in providing you with optimal gaming experience. Let us know how it went.

Appreciate bringing this to our attention, Niyati. Please make sure that your mom's game is on the latest version so she'll be able to receive the recent updates. Additionally, she may try some of the workarounds provided in this article https://zynga.my/FV2CETSforAllPlatforms that may help her activate the event. Let us know how it went. Thanks.

Appreciate letting us know about this, An. The Reindeer's Tale is still being released to all players so it may arrive on your Farm soon. While waiting, you can continue participating in our Novel Nosh-up event for a chance to win awesome rewards. Thank you for your patience and understanding.

Apologies for the experience, hanlibritz@gmail.com. The team has already resolved this issue so you should now be able to successfully exchange items for Plows at the Gnome Workshop. For the fix to take effect, please download the latest version (16.5.6377) from your App Store. Your continued support and patience are appreciated.

Sorry to hear that, Karina. If you have yet to try doing some of the recommended workarounds provided here: https://zynga.my/FV2CETSforAllPlatforms please do so as it may help in successfully loading your game. Let us know how it went. Thanks.

Good news, Mary Dintelman. This issue has been resolved by the team so you should now be able to proceed in clearing the snow in the Frozen Forest. Please download the latest version (16.5.6377) for the fix to take effect. Thanks.

Apologies, Renee. It may take some time for the Player Support team to reply to you depending on the ticket volume; however, rest assured that they're doing their best to accommodate all requests. You can also get in touch with our Billing specialists directly via phone ( https://zynga.my/FV2CEPhoneSupport ) so they can further assist you with your account. Thanks for your continued support and patience.

Apologies for the experience, Shifra2. The team is actively working on this so that Eddie will be able to successfully deliver the Park Stamps to you when completing his orders. You may check this article: https://zynga.support/FV2CERecentGameIssues from time to time for further updates. Thanks.

Apologies for the experience, and appreciate the workarounds that you've done, Amy. If you have yet to perform our other troubleshooting steps here: http://zynga.my/FV2WebTS , please do so as it may help in loading the game fully. Though it may take some time to receive a response from our Support team depending on the ticket volume, you can count on their eagerness to address all of our players' concerns so please check your email occasionally. Your continued patience is appreciated.

Sorry to hear that, Dusica. It would be best that you play FarmVille 2 on our recommended browser such as Google Chrome or Mozilla Firefox for an optimal gameplay experience as Facebook will start revoking support for Gameroom starting December 31, 2020. For more details, you may read it here: https://zyngablog.typepad.com/farmville_2/2020/10/the-farmville-2-launcher-all-you-need-to-know.html#facebookgameroom . Thanks for your patience and understanding.

Hi, Hansenbb@shaw.ca. The team is doing their best to make FarmVille 2 Launcher+ be available on Mac as soon as possible. Please stay tuned here for more updates. Thank you for your support and understanding.

Sorry for the inconvenience, Fran. The team is still working on the Activity Feed (Friends Tab) and doing their best to have it fixed as soon as possible so you you'll be able to see your friends' feeds again. We also appreciate your feedback regarding the scroll bar on Zyngagames.com and this will be relayed to the team for further review. Thanks for your patience and understanding.

Sorry for the inconvenience caused, laracorreia44@gmail.com. This is actively being worked on by the team so that the download prompt will no longer appear once you've already installed FarmVille 2 Launcher+. You may also check this article: https://zynga.my/FV2TroubleshootingforLauncher for our suggested launcher workarounds. Your patience is appreciated.

Appreciate the interest in downloading the FarmVille 2 Launcher+, Kathy. It is currently available on Windows 7 and 10 (Chrome and Firefox browsers only). The team is working hard on making it available to Mac users and on other browsers also. Stay tuned here for further updates. Thanks.

Apologies, Toni and Michele. The team is already aware of this and working on a fix so you'll be able to receive your rewards. You may occasionally check our Hot Topics section: http://zynga.my/FV2HotTopics for further updates. Thanks for your patience.

Apologies, Carol. Please try doing the workarounds provided in this article: https://zynga.my/FV2TroubleshootingforLauncher so you may be able to use FarmVille 2 Launcher+ smoothly. Thanks.

Apologies for the experience, Paula. The team is actively working on fixing the Animal Park freezing issue. For now, if you have yet to try performing our suggested workarounds on this link: https://zynga.my/FV2CETSforAllPlatforms , please do so. You may also recommend this troubleshooting steps to Honey as it may help you to play the game smoothly. We appreciate your patience and continued support to FarmVille 2: Country Escape.

Apologies, Miranda. This is currently being worked on by the team so you'll be able to use the FarmVille 2 Launcher+ seamlessly. You may also try our suggested troubleshooting steps on this link https://zynga.my/FV2TroubleshootingforLauncher . Your continued patience and understanding are appreciated.

Sorry for the inconvenience, Staci. The team is already aware of this and actively working on a fix. For now, you may try performing the recommended workarounds provided here: https://zynga.my/FV2TroubleshootingforLauncher as it may help in accessing your Farm smoothly. Let us know how it went. Thanks.

Apologies for the experience, Marilyn. To ensure your game's optimal performance, please try our suggested workarounds here: https://zynga.my/FV2TroubleshootingforLauncher . Rest assured that the team is continuously improving the FarmVille 2 Launcher+ to provide a much better gameplay experience to everyone. Thanks for your patience and understanding.

Sorry for the inconvenience caused, Melissa. Please refresh/reload the game as this issue has already been fixed by the team so you should now be able to continue catching Turtles again smoothly. For further assistance, please contact our Player Support team ( http://zynga.my/fv2support ). Thank you for your patience.