You wrote: "When it comes to the pursuit of creative outcomes, email stinks." In my opinion ... most activities - creative or not - are not well served by email. In my own field of executive recruiting, we (clients, candidates and recruiters) are discussing people's qualitative attributes, chemistry between human beings, "gut instinct" and other such highly nuanced topics. I remain surprised at how much email is relied upon as the vehicle for communication, and how difficult it is sometimes to catch clients (and candidates) on the phone.

Absolutely one of my favorite sports moments from recent years. Glad your post is drawing attention to it again!