Russell, I'm no lawyer - nor am I in any way versed in these areas of law. What I probably should've said was that neither the regulators, nor the police, are interested in these kinds of scams and they don't appear to believe - or treat them - as if they are illegal. As bad as things are in the UK, it's even worse in France where KKO are allowed to advertise on children's TV their dubious "services".

Hi Edu, to update to Windows 8.1 you need to make sure you've all the Windows 8 updates first. Once you've done that you should tap or click on the Windows shopping bag thingy on your start screen. That takes you to the store and that's where you'll find the free Windows 8.1 download. Be warned, it can take hours - even a whole day - to install all of that even on a supposedly super fast broadband connection. Also be warned, Windows gives either little, none or false information about how much has been downloaded or installed during the process. Good luck!

Unfortunately, Fee, I can assure you that what they're doing is perfectly legal. It beggars belief that what you, or I (or most reasonable people) would classify as fraud or theft *isn't* regarded as such in the mobile industry. This has been going on for years and will continue for years to come. And there's nothing any of us can do about it (short of ridding ourselves of mobile phones!)

Thanks for sharing your story Sara. That's an absolutely shocking sum of money to be fleeced out of. It should also be shocking that Vodafone allow this to continue happening and aren't doing anything to safeguard the people who've chosen to use their network. Sadly it isn't shocking, and sadly it isn't only Vodafone that fails to protect its customers - EE, O2 and Three are just as bad as one another. As for your child, perhaps, accidentally subscribing to this - that might not even be the case. This scam has affected those who've not encountered any 'subscribe' ad banner in any game, app or web page. In short: This can happen simply by having a mobile phone number. The only way to avoid scams like this is by taking the drastic step of throwing your mobile phone away and going back to just a landline!

First of all, Angela, the people from TV Licensing aren't officials. They're glorified door-to-door salesmen who work on commission for a company working on behalf of the BBC. They have no legal powers, they have no power to fine anyone and no one is legally obliged to answer their questions. If your friend was "guilty" of this heinous "crime" and admitted it to them, which seems to be what you're saying, there's not much she can do. Not least, as far as I'm aware. And, if she doesn't pay the fine, she faces the real risk of going to prison. Ridiculous? Yes, utterly! But that's life. It would be good if you could give me further details and/or can clarify a few things. Did she admit to using a TV whilst unlicensed? Was she fined by the "official" at her door? (They don't have the power to do that, so that would be a sign of a scam). Who told her there was a warrant for her arrest?

Can you watch TV on your phone at another address? Yes. Your home licence would cover that. Same goes for viewing in a car. Of course, even if it were illegal, it is highly improbable the TV "cops" could - or would - detect your illicit viewing. Much less you end up with a £1,000 fine. They change the rules frequently, so I recommend you check their site to be sure.

Never timed how quick the tablet was at waking from sleep, and it's been a while since I was running 8.0, but it seems about as quick as it was when I bought it. The initial update drove me nuts too, taking an absolute age to wake up - but they fixed the problem in a further update. If you do update, I hope it works out for you. These things can be a nightmare!

Hi Brian. The display issues have gone since new Intel driver and other Dell and Windows updates were installed. My Latitude 10 doesn't seem to be as quick as it was when I first got it, but then that's computers, I guess! On the whole I'm happier with Windows 8.1 and am now glad I updated.