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AvidDiva
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Hi Alicia, love your blog, read it all the time. Keep up the great work. This reminds me of a line Dr Phil says a lot: you teach people how to treat you. Nowhere is it more important than in the business world. It is also an important reminder of the environment you create when you change your policies. It is said that 20% of the clients give you 80% of the problems in your company. One way to minimize this is by having the best clients for you. Those clients are willing to pay your price and follow your policies. In this economic times, this is an important reminder. Entrepreneurs might feel tempted to loosen their standards in order to make money. The problem is that the recession is not going to last forever and then people are going to dislike it when you go back to stricter rules. That is saying nothing about your good clients who might feel resentful of the "special" treatment if they find out. Believe me, they find out. Don't do it. Thanks for the reminder.
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Mar 10, 2010