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Rudolph Bachraty
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Hi Craig!
Two great points.
#1 for me is about caring. Caring about really helping someone.
#2 for me is about listening to what our customers really want or feel about us or our products - good, bad or ugly. Then, it's about actually doing something about it.
Have a great one.
Rudy
Trulia.com
Commented Nov 19, 2009 on Two observations from fourteen years of customer service at cnewmark
Two observations from fourteen years of customer service
Customer service done in good faith is public service. Customer service anchors you to reality.
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