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Bbosinger
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I have been vocally boycotting UAL for years~ in 1990 they royally screwed up a flight I was on from Boston to Osaka~ I'm happy to see that people are finally taking it seriously that they are a seriously messed up company!
United Airlines Lost My Friend's 10 Year Old Daughter And Didn't Care
My colleague Huggy Rao and I have been reading and writing about something called "felt accountability" in our scaling book. We are arguing that a key difference between good and bad organizations is that, in the good ones, most everyone feels obligated and presses everyone else to do what is in...
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Aug 15, 2012
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