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Introduced to Tucker by the RepMan himself I found myself talking to him every day, working on a project of his.He was the ultimate professional, and if I may say "a man's man". He will be sorely missed by all he touched.
Playing hurt
Ed, Ted and I learned this past Friday of the loss of our friend, and long-time strategic business partner, Tucker Greco. Tucker, and his firm, Greco Ethridge Group, were our go-to advertising partners during those crazy, hazy and anything-but-lazy dotcom days. We shared many, many accounts, ...
All those folks that worked for mean Mr Jobs are so angry at him for being an asshole they are returning all their preferred stock and bonuses accumulated over the years.
Granted Jobs was not a warm and fuzzy person but he fashioned results that others would give up their first born for.
Carol Bartz ruled in the same way as Jobs, unfortunately she did not have the "supreme ruler" genius that goes with it. Perhaps proving bad guys sometimes finish first and last.
BTW get your order in for I-Pad 8
Does genius trump abuse?
I must admit to being taken aback by the universal outpouring of grief, passion and adulation at the recent passing of Apple founder and CEO Steve Jobs. It reminded me of the reaction that followed the passing of Michael Jackson and George Steinbrenner, respectively. I've added 'Jacko' and 'Th...
I know how you feel as I've had "Crap" seats at Yankee Stadium
Standing Room Only
This is the first of two transportation centric posts and was written by Peppercommer Ann Barlow. Until now, one of the few complaints that I've had about BART, San Francisco's commuter and city train service, is the lack of adequate seating to accommodate all the passengers. But after reading ...
I had a problem with DirecTV, was being transferred by customer service to another area to get help. Believe me customer service was pleased to be rid of me. Of course they cut me off and I called back and got a new customer service rep.She asked me what the problem was , she sorted out that problem and saved me some money.
Long story short some people in customer service are not very good at what they do and some are.
The Ghetto of the Workplace
Ever stop to wonder why so many companies have such poor customer service? Emily Yellin knows why. Ms. Yellin is the author of 'Your Call Is (Not That) Important To Us'. It's a riveting read of all that's wrong with customer service. She calls customer service the “ghetto of the workplace,” ...
I am reminded of the earlier, and far superior, Fleetwood Mac fronted by the great Pete Green and the anthem "Oh Well"
You Can Go Your Own Way
This post is dedicated to the long suffering Ann Barlow, President Peppercom West. This is a cautionary tale about a professional services firm that exemplified a Fleetwood Mac lyric written with a different meaning in mind. To wit: “Players only love you when they're playing.” The professio...
Mr Greco is a wise man beyond his years
“Get your free crisis counseling! Step right this way!"
You'd think by now this battle-tested veteran of the crisis wars would be able to distinguish between a real and fictitious lead and, in the process, avoid giving away free advice. But, clearly, some remote part of my brain still clings to the belief that prospects will do what they say and de...
As my Aussie brethren would say "Stop bloody wingeing Yank !!". You have the gold medal standing for complaining and you should take out citizenship of any other nation in the world and try strolling through US immigration.
Even pre-911 my Pan Am flight into JFK (shows some aging I know) I was retained for 7 hours thinking I wish someone would hurry up and invent a laptop so I could show some holiday snaps or play some Indie Rock to my captors.
I was once a man without a home on the bridge at Niagara Falls as my Canadian visa had expired and my green card was not active( non of which I was made privy to). I thought I was going to be swapped for a toothless Canadian hockey goon on the bridge.Although I must add that US immigration actually gave my green card back to me.Kudos to them
If you want to look at the American complainer please search for the "Waldorf Slad " episode of Fawlty Towers.
Just as an aside, what were you doing in Amsterdam? An Ajax soccer game, buying tulips or taking in the Van Gogh museum?
Just wondering.HMMMM
Welcome to the United Kingdom, Now Get the Hell Out!
Guest Post by Garret Hall Immigration officials have a thankless job. Day in and day out, they are responsible for protecting a sovereign nation's borders and in doing so, directly protect those citizens who reside in that nation. They do this with little appreciation and fanfare, and yet, t...
Has the big question been asked?
Do we have to rename Mickey's dog??
A special report from The Pluto Post & Gazette
Earthlings declare Pluto a non-planet; Mass riots break out in key cities; President W9 vows revenge Pluto City, Pluto, August 24, 2006 -- The entire planet of Pluto is in an uproar today after reports that Earth, the third planet in our solar system, downgraded our world to "dwarf planet" stat...
It's obvious that none of you have a copy of the Oxford Canadian Dictionary eh!!
The devil is in the details - part 2
Two weeks ago I blogged about TextTrust, the Canadian company that sells spell-checking software, and the embarrassment they recently experienced after issuing a press release containing typos. Several days ago I received an email from TextTrust's PR representative, informing me that my post c...
It's a little better than "An Army of One" which maybe is the direction in which we're heading if recruitment continues the way it's going.
Unfortunately I believe the audience is small town kids with a limited education so chances are your Junior Acct. Execs are probably not composing a letter of resignation in order to sign up. Or are they?
Advertising taglines: part two
As noted in a previous post, it's one thing to slap a meaningless tagline like Toyota's "moving forward" on some print or broadcast ad. It's quite another to use a tagline that sends an unintentional (and totally unintended) message. Such is the case with the U.S. Navy tagline that accompanies ...
This merge reminds me of the Steven Wright line
"I like to put a humidifier and dehumidifier in the same room and see what happens"
If you're part of the problem, how can you also be part of the solution?
Nestle's acquisition of the weight loss company, Jenny Craig, sure makes for strange bedfellows. Here's Nestle, which pumps out such weight-inducing, artery-clogging candies as Nestle Crunch and Nesquik, about to simultaneously market a 'meal' of prepackaged low-calorie meals and motivational...
How many people will be watching the next time he pulls his FT-3 out of his bag in a major? Is there such a thing as bad publicity?
As a lefty I've always wanted to play like Mickelson and now I do.
Mickelson Drives Callaway’s Rep Right Off Course
You might have to be a golf fan to understand the enormity of Phil Mickelson’s complete mental meltdown suffered on the 18th and final hole at the 106th US Open at Winged Foot yesterday. But you don’t have to be a golf fan to understand the reputation issues that Lefty is causing for Callaway G...
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