It's called "justice". Netflix should check into it.

And you condemning them for charging what the market will pay for what they offer, because you want to pay less than that, isn't GREED on your own part? Read the news people - the production companies know that the sweetheart deals that they signed with Netflix years ago did NOT fairly value their work. They are getting shafted, and we are the beneficiaries of that. They're wising up, and they're going to be charging Netrlix appropriately, soon, and Netflix is going to pass that correction onto us. Be grateful that we had this inexpensive bonus so long. It was unwarranted, and it won't continue. Entertainment actually costs real money. Live with it.

Until Netflix provides subtitles on practically all of their titles, supported on the devices I own, streaming is of no use to our family, with a hearing impaired member. I appreciate that we could get captions on our computer, but we have a big screen high definition television for watching television. No sense in us all trying to crowd around a small computer screen. And so far, there is no sign that subtitles support will be coming to any of the devices we have, a Samsung television, a Samsung BD player, and an Xbox 360.

Actually, we do need to get the lawyers involved. Netflix and the rest have had years to address this. The well-established standard is that a service must provide closed captioning according to the law within four years of its introduction, a milestone Netflix reaches nationwide in a few weeks. By shirking their responsibilities in this regard, they are exploiting the fact that the law hasn't been rewritten yet to explicitly mention streaming. This kind of cynical effort to side-step a law, by claiming that a law written decades ago doesn't explicitly mention them, requires effective response - requires lawyers - to get Netflix and the rest to do the right thing. And to be fair: Netflix is doing the best, even though they're doing poorly. All other video service providers must be forced to comply as well. If they cannot afford to spend the "time and money" to provide reasonable accommodation under the law, then our nation's clear and unequivocal standard is that they should not be allowed to operate. Disabled people are not second-class citizens, and shouldn't be treated as such, and the suggestion that they should "calm down" is not only offensive, but a morally reprehensible show of callousness.

Charter and Comcast beat FiOS by a mile. So basically we've been lied to all this time by those claiming "FiOS good; everyone else bad!" I feel a bit cheated, and will surely consider going back to Comcast when my FiOS contract is up.