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Informal Customer feedback is when a manager of a...
Informal Customer feedback is when a manager of a E.g. Resturant wants to know how his/her meal wnt on. Customer Questionnaires is when you walk out of a place E.g. Thorp Park gives you a qustionnaire about the theme park. Customer comment cards is when a employee wants to fill out a card about the resturant. Staff Feedback is when a empoyee feedbacks to the manager about how the customer has been. Mystery Customers is when a employee acts like a customer awnts to know how the empoyee act to the customer/employee. Complaint letters is when the empoyee has been... Continue reading
Posted Feb 9, 2010 at Callumrp's blog
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Callumrp is now following Carriann Marsden

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These six things are important to the customer...
Posted Feb 8, 2010 at Callumrp's blog
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Sales renewal rates= How often a customer comes...
Sales renewal rates= How often a customer comes back to the business.(Asda and Tesco has good offers and that's why people go back). >No. of queries or complaints about your products or services= How well your doing, about the number of complaints.(U Play in Cowley Road, I brought a xbox360 game and and went home a put it in the xbox360 and didn't work so i went back got a new game and complained about them). >No. of complaints about your employees= The number of complaints about the staff.(when your do something accidental in a shop(Co-op) they start being rude... Continue reading
Posted Jan 19, 2010 at Callumrp's blog
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U-DUNNO
U-DUNNO Continue reading
Posted Jan 5, 2010 at Callumrp's blog
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U-DUNNO
U-DUNNO Continue reading
Posted Jan 5, 2010 at Callumrp's blog
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Welcome to TypePad! This is a sample post you can...
Welcome to TypePad! This is a sample post you can edit or delete later. Continue reading
Posted Jan 5, 2010 at Callumrp's blog
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Jan 5, 2010
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