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Catherine Shinners
Palo Alto, California
Strategic, analytical, articulate, whole solution view, creative, execution-oriented, adaptable, tech-savvy, good listener, embraces diverse mindsets, a learner, a leader.
Recent Activity
Blockchain in Government Conference 2018 - convening important conversations in the public sector
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Overview of Blockchain in Government Conference 2018 with a highlight of a talk by Professor Kevin Werbach of the Wharton School. Continue reading
Posted Nov 17, 2018 at Catherine Shinners
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Teams at Google - high performing units of learning
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Last year, Google’s approach to team effectiveness was featured in an extended New York Times Sunday magazine story by Charles Duhigg - What Google Learned from it’s Quest to Build Perfect Teams. That quest was based on years of research... Continue reading
Posted Oct 2, 2017 at Catherine Shinners
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Reflections on white collar AI on the horizon and a talk by Euan Semple
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Over the past few years my work has been focused on helping people in organizations to re-think how they work, communicate and engage in a digital workplace. Despite the proliferation of collaboration, communication and social network tools and technologies within... Continue reading
Posted Sep 19, 2017 at Catherine Shinners
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Communities for Change
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Companies continue to use traditional change management approaches to move important initiatives across their organizations - initiatives such as Agile development, data science or overarching digital transformation efforts. Such initiatives not only involve getting stakeholder support and orientation and baseline... Continue reading
Posted Aug 10, 2016 at Catherine Shinners
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The Future of Work is Now
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In the last two weeks of June 2016, four major technology companies entered into watershed relationships that harken the arrival of the Future of Work. On June 13 Microsoft announced it’s intent to acquire LinkedIn. This acquisition signals the driving... Continue reading
Posted Jul 4, 2016 at Catherine Shinners
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Something's on overload, but it's not collaboration
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Rob Cross, Reb Rebele and Adam Grant just published an intriguing article in the Harvard Business Review, decrying Collaborative Overload in the workplace. It seemed to me that much of the challenges and issues they called out did not have... Continue reading
Posted Dec 31, 2015 at Catherine Shinners
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Lurkers are learners: new approaches to understanding participation
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Some concepts become embedded in common parlance as a standard truism but in fact serves to obscure real value in online behavior. The 1-9-90 model of online community participation is one of those shorthands that doesn’t serve us well anymore.... Continue reading
Posted Nov 15, 2015 at Catherine Shinners
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Catherine Shinners has shared their blog Catherine Shinners
Sep 27, 2015
Community as durable competitive advantage - A tale of two companies at #kmworld
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Jean-Claude Monney, Global KM Lead for Microsoft Services and Louis-Pierre Guillaume, Knowledge Manager at Schneider Electric, gave ample evidence of the major role communities play in each of their organizations in a joint talk at KM World in Washington DC... Continue reading
Posted Nov 12, 2014 at Catherine Shinners
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Enterprise Social Network - KM World Workshop
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The Enterprise Social Software (ESS) market is predicted for robust growth over the next few years. Companies are embracing and adapting to enterprise social networks - some may be considering it as a first-time implementation. Others may be looking to... Continue reading
Posted Oct 26, 2014 at Catherine Shinners
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Enterprise social networking profiles as strategic asset - Network Mindset series
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Enterprise social networks (ESN) and related social collaboration tools have made their way into enterprises over the past few years. User experiences have evolved to be more intuitive, the environments have become richer with integrations and new capacities such as... Continue reading
Posted Jul 5, 2014 at Catherine Shinners
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Social collaboration-the dynamics of working out loud
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A significant benefit for users and organizations who employ social collaboration solutions such as enterprise social networking (ESN) is that it supports a more transparent, conversational way of working, enables more visible communication flows, and asynchronous yet interactive problem solving.... Continue reading
Posted Mar 12, 2014 at Catherine Shinners
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Collaborative Culture, the Competitive Advantage-Telus at #KMWorld
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This year's KM World (#kmworld) conference was titled "Building Collaborative Organizations: People, Platform and Organizations," and in the stories and talks at the event, it's evident that companies and organizations have moved past the vision moment to reaping rewards, tranfsorming... Continue reading
Posted Nov 13, 2013 at Catherine Shinners
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The New Social Operating System-Pew Center Research
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Lee Rainie, Director, Pew Research Center's Internet and American Life Project gave the broad outline of the era of networked individualism we're living in at a talk at KM World (#kmworld) on November 7. Based on extensive research and now... Continue reading
Posted Nov 8, 2013 at Catherine Shinners
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Business Value with Social - Wells Fargo, Unisys Stories at #KMWorld
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Ross Cavanaugh, VP, Internal Collaboration, Wells Fargo and Susan McCabe, Global Program Manager, Knowledge & Collaboration at Unisys Corporation shared the podium on November 5 at KM World (#kmworld) to talk about the impact and business value of social and... Continue reading
Posted Nov 7, 2013 at Catherine Shinners
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Building Collaborative Organizations with Nicco Mele
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This morning's energetic and insightful opening keynote Building Collaborative Organizations at KM World (#kmworld) was delivered by Nicco Mele, who teaches public policy at the Harvard Kennedy School of Government and is a leading expert in the integration of social... Continue reading
Posted Nov 6, 2013 at Catherine Shinners
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High Performance Workforce: Emerging Skills and Competencies
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Employee productivity has been the mainstay of top line growth and bottom-line profitability since 1993, according to Breakthrough Performance in the New Work Environment: Identifying and Enabling the New High Performance a recent report published by the Conference Executive Board... Continue reading
Posted Aug 4, 2013 at Catherine Shinners
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The Way Work Will Work - Reflections from E2 Boston
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One benefit often accrued to social business is that it is foundational to improving employee engagement, and thereby maximizing the potential contribution of human capital in an organization. In the innovation workshop at the E2 conference, Ari Lightman of Carnegie... Continue reading
Posted Jul 14, 2013 at Catherine Shinners
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Enterprise Social Networking Across Channels, Devices and Languages - Panel Conversation at E2
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David Carr of Information Week brought together an excellent panel "Enterprise Social Networking Across Channels, Devices, and Languages" at E2 on Wednesday, June 19 to share their insight into enabling enterprise social networking in a global environment. Carr first became... Continue reading
Posted Jun 23, 2013 at Catherine Shinners
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The Engaged City - Boston CIO at E2
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During the fireside chat on Tuesday, June 17 with City of Boston CIO Bill Oates and Laurianne McGlaughlin, Editor in Chief at Information week, we got a view into how social and mobile innovation has a real impact on the... Continue reading
Posted Jun 18, 2013 at Catherine Shinners
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Carnegie Mellon - Blueprint for Innovation Workshop at E2
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Driving innovation through enterprise applications is the key theme of this year's E2 conference, so to provide the right context, the conference opened with a day long Carnegie Mellon Blueprint for Innovation workshop. Ari Lightman, Director of the CIO Institute... Continue reading
Posted Jun 18, 2013 at Catherine Shinners
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End of Hierarchy - Gary Hamil at the Commonwealth Club
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Gary Hamil's provocative views were on full display at the Commonwealth Club on April 7 in San Francisco. The noted business strategist and management iconoclast, postulated that hierarchical organizations are an outdated model in the age of the network. Hierarchy... Continue reading
Posted Apr 20, 2013 at Catherine Shinners
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Visual Problem Solving - An Evening with Dan Roam
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We have convinced ourselves that the way to solve problems is to talk, according to Dan Roam, author of Back of the Napkin. But a focus on words short-changes one of the most powerful capacity humans possess - the power... Continue reading
Posted Apr 1, 2013 at Catherine Shinners
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Enterprise Social Networking Mindshifts #4 - Working Social
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Understanding and learning to engage productively with internal collaborative communities and social technologies is a vital work skill. The capacity of an organization's agility, productivity and innovation is in large part based on the tacit knowledge and know-how of today's... Continue reading
Posted Feb 18, 2013 at Catherine Shinners
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Enterprise 2.0 Innovate: Beyond Adoption to Social Process Transformation
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Many companies and organizations rollout out collaboration and enterprise social networking with an initial burst of early orientation and hoopla. Once the initial excitement wears off, they are left with a “what next?” dilemma and ask themselves how to get... Continue reading
Posted Nov 19, 2012 at Catherine Shinners
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