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ChareeKlimek is now following Paul Hebert
Sep 24, 2010
ChareeKlimek added a favorite at Incentive Intelligence
Sep 24, 2010
In his post, "What are the Arts of Innovation?", blogger Andrew Dick of Ensparq does an outstanding job of creating a mash-up of concepts generally related to innovation from a "Strategist's" viewpoint. For today's post, I'm going to focus on his reference to SNA (Social Network Analysis) in the following... Continue reading
Reblogged Sep 23, 2010 at ChareeKlimek's blog
Great post Becky, I really enjoyed this! You captured Kroc's philosophy, values and beliefs so well. They're all representative of the kind of integrity, courage and emotional intelligence most in his day, were too proud to display. This type of leadership by example is exactly what allows brands to grow, prosper and in McDonald's case, amass to not only become an iconic brand in American culture but eventually one that crossed nations into multiple, complex cultures. It made me wonder whether or not the approach he took was by instinct, design or both. I had to re-read the history to compare timing and theory and found that he did in fact, grow up during the industrial age when efficiency were engineered for peak productivity. Unfortunately it also put strict demands on people and showed little regard for their needs. Then, by the time he got into the business, the human relations era was being popularized with Maslov and McGregors' theories on the needs of people in relationship to management. Was he influenced by both? Extending an intrinsic belief to partners? It would seem so based on the obviously brilliant recipe for success. Not to mention an entire park in their names! Top that with putting customers first and allowing employees/franchises freedom to experiment among countless other things and you can see how institutional memory replicated through behaviors might have played a big role in this success story. My favorite part: "If we want to be leaders who create results, we need to find, rely on, value, and celebrate vital relationships with partners." What a great reminder and lesson that will hopefully be heard. Thanks for taking that run Becky. You highlighted a page in this leaders handbook that's vital to any organizations success. ~Charee
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ChareeKlimek is now following The Typepad Team
Sep 9, 2010