Oustanding software. For anyone implementing the 'GTD' approach - this is a must have. I have used the GTD plug-in off the David Allen site and this beats it hands down. Why? 1) The plug-in is robust and elegant keeping everything as just as simple as it can be. 2) Defer functionality allows me to put a task or email on hold for a set period of time without it fouling up my in-box or task list 3) The plug-in does not create lots of new views and linked items in by Outlook. 4) Schedule a meeting allows you turn an email into a meeting with one click. Great for coping with folk who send out invites as email not calender requests. Also great for when a email thread has got out of hand and needs a face to face. Issues that I would like to see fixed: 1) When in an email, I am unable to create a new topic. The create new topic only appears to work in the in-box view 2) Is there a way when in my in-box view or when looking at an email to bring the topic box into focus? Given that most emails are going to be filed this would reduce movement required to do it.