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A brilliant example of using technology to care about his customers - most probably feel in a 1-on-1 relationship. You can bet many of them are telling friends, "Go see Dave @ Nordstroms, he's the guy I go to for my clothes." Thatnks so much for sharing this great story David. -Chuck Kossuth
Toggle Commented Mar 25, 2011 on Nordstrom does Twitter right at Web Ink Now
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Mar 25, 2011