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It would be easier to comment on this if the print were bigger. They do mention it in our text, however, and I believe that it is a tool that is used commonly in businesses today.
Balanced Scorecard
http://books.google.com/books?id=mRHC5kHXczEC&dq=balanced+scorecard+robert+kaplan+non+profit&printsec=frontcover&source=in&hl=en&ei=JlZMTNaIJMP88AaqldEz&sa=X&oi=book_result&ct=result&resnum=11&ved=0CEoQ6AEwCg#v=onepage&q&f=false
Jack Welch, past CEO of General Electric Company, firmly believed that you got more of what you measured. Measuring results as opposed to inputs makes such good sense, it is hard to imagine why one would ever do it differently. Still, this article was written at least twenty years ago, and these issues are still the primary focus of Mr. Osborne's Public Strategies Group (according to his website).
Results-Oriented Government: Funding Outcomes, Not Inputs
David Osborne and Ted Gaebler What I've noticed about bureaucratic programs is that for all their rules and red tape, they keep very little track of what actually happens to the people they're serving. If that's built in from the beginning--if you keep track of the results--you can dispense wi...
A thoughtful piece, and I agree with his conclusion that one can never take the subjective and political elements out of the equation. It is disheartening, however, as that "firmer political guide as to what is publicly valuable" seems more unattainable than ever.
Defining Public Value
By Mark Harrison Moore DEFINING PUBLIC VALUE On the day he was appointed, the sanitation commissioner drove through the city. 1 Everywhere he saw signs of public and private neglect. Trash barrels left too long at the curb were now overflowing. Back alleys hid huge, overflowing bins that had n...
This article was written at least a decade ago. The discourse is more civil than what one might expect in today's climate. It is still, however, a "he said, she said" piece that leaves the reader wondering if either contributor is correct.
Reinvented or not, ten years later, we have a larger deficit, higher unemployment, more poverty, and according to an article in today's paper, less trust in our national institutions. Additionally, our debates about these issues are more polarized than ever.
Reinventing Government
Has the White House delivered on promises to reinvent government by Elaine Kamarck , Taegan Goddard , Chris Riback Yes: Reinventing efforts have made Uncle Sam slimmer, more efficient and customer-friendly. The Clinton administration has made significant progress in reinventing government. ...
Another example of the idea that you should not comb the mirror if your hair is messed up.
When working with horses, it is always valuable to remember that you might not always get what you want, but you always get what you ask for.
Leadership on the Line: Staying Alive Through the Dangers of Leading
It's not enough to lead everyone out of the mud. As a leader you need to ask yourself—honestly—what you did to get everyone into a bad spot to begin with. In this excerpt from their new book Leadership on the Line: Staying Alive Through the Dangers of Leading, two Harvard University's John F...
This article highlights well the need for a balanced approach that includes elements of transformational and transactional leadership. The point is also well taken that the interplay between culture and leadership is bi-directional.
Transformational Leadership and Organizational Culture
by Bernard M. Bass , Bruce J. Avolio The organization's culture develops in large part from its leadership while the culture of an organization can also affect the development of its leadership. For example, transactional leaders work within their organizational cultures following existing rules...
This one is a puzzle.
Leadership Dilemmas-Grid Solutions Blake and McCanse
A marvelous idea that will never see the light of day.
I found the following story on the NPR iPad App:
http://www.npr.org/blogs/money/2010/09/09/129757852/pop-quiz-how-do-you-stop-sea-captains-from-killing-their-passengers?sc=ipad&f=1001
Executive Pay
Please view this link and read this article. http://www.nytimes.com/imagepages/2007/03/05/business/15pay_chart_ready.html Subscribe to News: RSS | email newsletters DUKE UNIVERSITY HOME Search Duke News browse news by subject Campus NewsDuke in the NewsNews ReleasesNews TipsOpin...
Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.
Margaret Mead
The Harlem Children's Zone
http://www.cbsnews.com/stories/2006/05/11/60minutes/main1611936.shtml
I was struck by the similarities between the shenanigans at Enron, and the more recent Wall Street debacle. It seems the message the jury sent to board rooms across the country was not as unmistakeable as the Justice Department thought. Moreover in the United States v. Skilling, the Supreme Court made it harder to prosecute such crimes.
Mr. Skilling was described as a visionary leader. So was Hitler. Both are cautionary tales that suggest one should never accept another's vision uncritically. I expect, however, we will continue to do so.
Enron, WorldCom and Madoff
HOUSTON, May 25 — Kenneth L. Lay and Jeffrey K. Skilling, the chief executives who guided Enron through its spectacular rise and even more stunning fall, were found guilty Thursday of fraud and conspiracy. They are among the most prominent corporate leaders convicted in the parade of scandals th...
Theses allegations were made in 1991. The board of Covenant House according to other articles, and a commissioned report by Kroll Associates both found evidence of sexual misconduct. The board found no evidence of financial misconduct, and no charges were ever filed. Father Ritter died at the age of 72 in 1999 of Hodgkin's Disease.
Covenant House continues to operate today under the direction of Jerome Kilbain, and has recently received grant money to resume an outreach program and establish a drop-in program that supports runaways who need help, but are not yet ready to come in off the streets.
Covenant House
For thousands of runaway teenagers in New York City and other urban areas, Covenant House is the home that compassion built. Now the man who founded the nation's most successful program for runaways is himself in need of compassion. Father Bruce Ritter, 61, the energetic Franciscan who built Cov...
Perhaps had the manager of the group of top consultants focused on learning from what was done right rather than what went wrong, the meeting would have been more productive. One could argue that, on balance, that is the best way to learn. Cindy
Teaching Smart People How to Learn
Any company that aspires to succeed in the tougher business environment of the 1990s must first resolve a basic dilemma: success in the marketplace increasingly depends on learning, yet most people don’t know how to learn. What’s more, those members of the organization that many assume to be t...
A thoughtful article, but sadly only passing reference was made how we educate our children, and how that in turn contributes to problems with adult learning.
Cindy
Building Learning Organizations
by Peter Senge Without a unifying conceptual framework, the quality movement in the US risks being fragmented into isolated initiatives and slogans. The voice of the customer fix the process not the people, competitive benchmarking," "continuous improvement, policy deployment, leadership--...
P.S. I lost total patience by page seven.
A THEORY OF JUSTICE
John Rawls is Professor Emeritus at Harvard University. He is the author of the well-known and path breaking A Theory of Justice (Harvard, 1971) and the more recent work Political Liberalism (Columbia, 1996). These excerpts from A Theory of Justice provide a skeletal account of Rawls's project ...
I began to think less about conservative or liberal approaches to the problems Mr. Kozol describes, and more about the contributions, or lack thereof, that we each as individuals must make. As he references in the article, the cost of an expensive bottle of perfume (I had just purchased two) perhaps could be put to better use providing care for a child.
The article also reinforced for me the idea that the power to name and define things is enormous, and that is the singular privilege of the majority culture. Words matter. They contribute to the views we have of others, and the views we have of others impact the opinions they have of themselves.
Amazing Grace - Kozol
The 600,000 people who live [in the South Bronx of New York City] and the 430,000 people who live in Washington Heights and Harlem, which are separated from the South Bronx by a narrow river, make up one of the largest racially segregated concentrations of poor people in our nation. What is it l...
He may have a point, but whatever it is, it is buried in such convoluted language it is nearly impossible to find. Mr. Rawls seems more enamored of his own voice, than of clearly stating his principles.
A THEORY OF JUSTICE
John Rawls is Professor Emeritus at Harvard University. He is the author of the well-known and path breaking A Theory of Justice (Harvard, 1971) and the more recent work Political Liberalism (Columbia, 1996). These excerpts from A Theory of Justice provide a skeletal account of Rawls's project ...
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Aug 21, 2010
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