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Excellent post. especially the point about IT groups not usually knowing their internal delivery cost. I have created a PaaS TCO analysis, and I welcome your feedback:
Toggle Commented Jun 6, 2012 on Learning To Escape The ROI Trap at Chuck's Blog
Coarse grained application container tenancy seems to dominate the PaaS market. As you mention, infrastructure should hide tenancy details and enable greater infrastructure resource sharing. Multi-tenant shared container PaaS can significantly lower PaaS TCO and raise PaaS ROI. For example, in large scale, multiple service environments, multi-tenant shared container PaaS is 659% more cost efficient. Interested readers may learn more and download a worksheet by visiting
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May 13, 2012