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Hi Lynn, I work for a law firm in the word processing department and I was presented with the problem of how to create a salutation for a household where we do not know anyone's first name or the even makeup of the household. In this case, the recipients were The Kenyons, but we do not know if the Kenyons are a family, a couple (and if a couple, we do not know their genders), or perhaps two people living together with the same last name (siblings? parent & child?). Addressing the envelope as "The Kenyons" is fine, but what about the letter salutation? "Dear The Kenyons" seems odd.
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Dec 3, 2018