Differentiation is the key to winning sales opportunities. Often times I hear, "I'm creating differentiation. My products can do this and my competitors can't," or "I'm creating differentiation by discounting my price." Don't confuse "compare to your competition," with "differentiate from your competition." They are not the same thing. The former relates to PRICE and the latter relates to perceived... Continue reading

Gartner Magic Quadrant Web Conferencing 2016 provided by Cisco Systems Continue reading

Magic Quadrant Figure 1. Magic Quadrant for Web Conferencing Source: Gartner (December 2015) Full Report 28 December 2015 | ID:G00273007 Analyst(s): Adam Preset, Whit Andrews Continue reading

Today at the eighth-annual Cisco Collaboration Summit taking place in San Francisco, the company unveiled a series of enhancements that, as promised, turn its Spark collaboration application into a platform. Regular No Jitter readers and industry watchers will recall that Cisco previewed its collaboration application as Project Squared at last year's summit. It then formally launched the app under the... Continue reading

SAN JOSE, Calif.--(BUSINESS WIRE)--Building on the strength of a decade-long relationship, Polycom, Inc. (Nasdaq: PLCM) announced today that its voice desktop and conferencing portfolios will be the first that support and interoperate with the Microsoft Office 365 Cloud PBX services. Organizations migrating to Office 365 will be searching for voice solutions that meet or exceed those they currently experience on... Continue reading

SAN JOSE, Calif. – November 20, 2015 – Today, Cisco announced its intent to acquire Acano Limited, a privately held company based in London that provides collaboration infrastructure and conferencing software. Acano’s hardware and software includes gateways, and video and audio bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. This... Continue reading

Cisco has been busy the last two days pushing out a patch and security advisories for a number of its products, including a fix for a remotely exploitable vulnerability in its WebEx Meetings mobile application for Android. Cisco said the vulnerability affects versions prior to 8.5.1 of the app, and that it is not aware of public exploits. “A vulnerability... Continue reading

Since taking over as CEO, I have spent a lot of my time listening. I’ve met with customers, partners, government leaders, investors, and Cisco’s employees. Each conversation yielded new insights and fueled my continued optimism about our future. What I have learned has not only helped solidify my thinking, but has enabled our entire leadership team to move quickly to... Continue reading

CUPERTINO, California and SAN JOSE, California - ‪August 31, 2015 — Apple® and Cisco® today announced a partnership to create a fast lane for iOS business users by optimizing Cisco networks for iOS devices and apps, integrating iPhone® with Cisco enterprise environments and providing unique collaboration on iPhone and iPad®. “iOS is the world’s best mobile platform, and nearly every... Continue reading

SAN FRANCISCO, May 20, 2015 /PRNewswire/ -- Fuze, the cloud video conferencing company reinventing how distributed teams work, today announced the acquisition of LiveMinutes, an online team workspace platform, as well as $20 million in additional funding from Hermes Growth Partners. With LiveMinutes, Fuze will expand its platform to include a persistent project workspace for distributed teams to stay connected,... Continue reading

The question of how to better motivate employees has stumped many leaders. But if you focus on three universal psychological needs, it's not that complicated. autonomy relatedness competence Take autonomy. People need to believe that they have choices and that they're in charge of what they're doing. The way you frame information and situations influences whether someone will feel autonomous.... Continue reading

9 December 2014 ID:G00262772 Analyst(s): Adam Preset, Whit Andrews VIEW SUMMARY Web conferencing is a foundational capability for accelerated decision making and a strategic requirement for real-time collaboration and communications in the digital workplace. This Magic Quadrant assesses 13 significant vendors to help enterprise buyers select the right solution for their needs. Market Definition/Description Web-conferencing products are real-time collaboration tools... Continue reading

21 October 2014 ID:G00261396 Analyst(s): Sorell Slaymaker, Steve Blood VIEW SUMMARY Corporate telephony is a mature market that plays a critical role in enterprise communications. Telephony platforms are migrating to software-based solutions that are tightly integrated within a UC suite. This research can help IT managers select the best vendor for their telephony requirements. Market Definition/Description This Magic Quadrant reviews... Continue reading

22 May 2014 ID:G00262891 Analyst(s): Drew Kraus, Steve Blood, Sorell Slaymaker VIEW SUMMARY As the contact center infrastructure market continues to consolidate, some lesser-known offerings may warrant strong consideration. Companies should evaluate vendors' technology and ability to deliver in relevant regions. Market Definition/Description Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call... Continue reading

28 May 2014 ID:G00261698 Analyst(s): Lydia Leong, Douglas Toombs, Bob Gill, Gregor Petri, Tiny Haynes VIEW SUMMARY The market for cloud compute infrastructure as a service (a virtual data center of compute, storage and network resources delivered as a service) is still maturing and rapidly evolving. Strategic providers must therefore be chosen carefully. Market Definition/Description Cloud computing is a style... Continue reading

28 August 2014 ID:G00262516 Analyst(s): Daniel O'Connell, Bern Elliot VIEW SUMMARY Selecting the right UCaaS provider can improve your company's communication productivity and cost structure. The 21 providers evaluated vary in terms of geographic coverage, richness of services and scalability. Each provider supports UCaaS in North America and at least one other global region. Market Definition/Description This document was revised... Continue reading

New Q1 data from Synergy Research Group shows that Cisco continues to lead in the market for mobile internet infrastructure, which includes mobile IP backhaul, mobile packet backbone, MPC/EPC and service provider WiFi. Cisco is the clear leader with a Q1 market share of over 29%, followed at a distance by Alcatel-Lucent, Huawei, Ericsson and NSN. Service provider WiFi is... Continue reading

New Q2 data from Synergy Research Group shows that service provider spend on routers and carrier Ethernet hit an all-time high of $3.5 billion. Cisco remains the dominant vendor in the market but its share of quarterly revenue hit an all-time low of 41%. Cisco revenues were almost unchanged from the previous quarter but were down 4% year-over-year. Meanwhile its... Continue reading

According to research by Frost & Sullivan, Gartner, Synergy Research, and Wainhouse Research, the Collaboration Market opportunity is expected to grow to $53B by 2017! These research firms still predict Hosted UC to represent over 20% of the total available market opportunity at $11.6B. Hosted Audio Conferencing ($5.3B) UC Infrastructure ($4.8B) UC Endpoints ($2.8B) Hosted Web Conferencing ($2.2B) round out... Continue reading

The web conferencing industry has been around a long time, starting in the late 1990's with the likes of Starlight Networks, Groupware by Lotus Notes and Placeware which was later bought by Microsoft in 2003. Having been in the web conferencing industry since 2004, I've heard a ton of misconceptions about WebEx. Here are the three most common misconceptions I... Continue reading

New Q2 data from Synergy Research Group shows that just one quarter after Microsoft had finally caught up with Cisco in enterprise collaboration infrastructure revenues, Cisco has regained the top spot, though the gap between the two is small. Revenues from collaboration - which includes enterprise voice, UC applications, telepresence, email software, enterprise content management, enterprise social networks and hosted... Continue reading

PROBLEM: "I have WebEx and I have Telepresence. I wish I could have both working together at the same time for the same meeting." SOLUTION: Cisco/WebEx Collaboration Meeting Rooms (CMR) is a new product offering that finally solves one of the biggest video problems by combining WebEx and Telepresence video together. CMR enables you to connect to a personalized meeting... Continue reading

The latest edition of the annual Internet Trends report includes: 1) Key Internet trends showing slowing Internet user growth but strong smartphone, tablet and mobile data traffic growth as well as rapid growth in mobile advertising. 2) Emerging positive efficiency trends in education and healthcare. 3) High-level trends in messaging, communications, apps and services. 4) Data behind the rapid growth... Continue reading

Gartner Analyst(s): David W. Cearley Summary Gartner has compiled its annual list of the top 10 strategic technology trends that have the potential to disrupt individuals, businesses and IT organizations. This year's list highlights the disruptive impact of the Nexus of Forces: mobile, social, cloud and information. Table of Contents Analysis The Effects of Mobile and Cloud Dominate Our Top... Continue reading

Please visit Nexus IS at BoxWorks 2014 held at the Moscone Center in San Francisco, September 2-4. We will be near the front entrance at Booth #18 showcasing how easy it is to share Box files in a WebEx meeting from your iPad via the Box+WebEx integration. Scan your business card to get a chance to win a GoPro3! Transform... Continue reading