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Great post Mike. I am speaking on Enterprise 2.0 and the Information Management and Technology professional at the ARMA conference in November and touch on this topic from the standpoint of Gen X/Y and what they expect in the workplace. I came across a study from Accenture that I thought had some very good points (find it here - Some of the quotes really point out how IT is going to have to rethink its operation - "I do install software from the Internet without the permission from the IT department, simply because it makes my work easier and faster, and I don’t see the potential risk of doing that." "People prefer using their own technology, because they are used to it and have everything set up their own way, so it’s personalized and easier to figure out." "People obviously want technology to be more user-friendly, faster,and simpler. If a certain software or application can provide this, then why not get it [even if it is not approved by the company]?" I look forward to hearing more about this topic. Douglas Schultz
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Oct 14, 2010