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Dino Caputo
Microsoft Office Apps & Services MVP focusing on Teams and Skype for Business, Partner at
Interests: White Water Tripping, Toronto Raptors fan
Recent Activity
Potential Service Impacts Based on Q1 2022 Changes to Microsoft Direct Routing Microsoft plans to make changes to Microsoft Teams Direct Routing signaling behavior in the first quarter of 2022. You may need to make configuration changes and/or upgrade software... Continue reading
Posted Jan 6, 2022 at the UC Guys
If you are attempting to use or and get a “Not Authorized Error” This is a frustrating issue to say in the least and hope this saves you the pain I had to go through to get it... Continue reading
Posted Oct 14, 2021 at the UC Guys
Here are a collection of useful training resources for Microsoft Teams. Admin Training Video Series and PPTs User Training Video Series Quick Start Guide you can send out to users Instructor Led Training Series you can sign... Continue reading
Posted Oct 20, 2020 at the UC Guys
If you find yourself needing to change a Microsoft Teams Call Queue or Auto Attendant phone number from a Direct Routing to a Microsoft Phone System phone number you need to first remove the Direct Routing number before you can... Continue reading
Posted Jun 9, 2020 at the UC Guys
Microsoft have released updated documentation to coincide with the Preview of the Call Quality Dashboard (CQDv3) CQDv3 improves upon bring access to data in near real time. You can find all the details here - Latest changes and updates... Continue reading
Posted Oct 1, 2019 at the UC Guys
Microsoft have released hotfix 1 to Skype for Business Server 2019 CU1. You can find it at This addresses 2 issues listed below as well as enables Location Based Routing for Skype for Business Mobile clients. Improvements and fixes... Continue reading
Posted Sep 26, 2019 at the UC Guys
Microsoft have released an update to the Skype for Business Server 2015 Management pack for use with System Center Operations Manager (SCOM) What’s New?? Skype for Business Server 2015, Management Pack contain comprehensive monitoring tools including: End-to-End scenario availability... Continue reading
Posted Sep 9, 2019 at the UC Guys
You attempt to install Office Web App Server 2013 on a machine running Windows Server 2012R2 that has had all its windows updates applied and get the following error: Expert TIP: This issue has come up before and there are... Continue reading
Posted Aug 19, 2019 at the UC Guys
Microsoft have released the first cumulative update for Skype for Business Server 2019 According the the post the update enables Location-Based Routing to support Skype for Business mobile clients. It also fixes the following issue: KB ID 12290 and... Continue reading
Posted Jun 6, 2019 at the UC Guys
The original date for the deprecation of support for 3DES support in Office 365 (February 28, 2019) has come and gone.. Microsoft has released updated guidance around this topic. The 3DES encryption cipher is being retired from Skype for Business... Continue reading
Posted Apr 18, 2019 at the UC Guys
Do you belong to too many Microsoft Teams? Well Microsoft has announced that they will be rolling out changes to Teams to automatically move Teams you have not visited in 45 days to a “More” category at the bottom of... Continue reading
Posted Apr 16, 2019 at the UC Guys
Microsoft have released the following updates for the Skype for Business Windows Desktop Clients Skype for Business 2016 MSI Release Date: April 2, 2019 Version: 16.0.4834.1000 This update includes the following fixes (Roll Up KB4462234): KB Title KB4495279 Skype for... Continue reading
Posted Apr 4, 2019 at the UC Guys
News You've invested in Microsoft Teams, how do you use it to deliver superpowers to your people? (pt. 2) New Microsoft Graph APIs for automating team lifecycles Driving Adoption: Monthly Community Call Resources & Call Dates What's new in Microsoft... Continue reading
Posted Mar 7, 2019 at the UC Guys
News Training modules for IT Pros Microsoft Teams keeps employees connected during epic snow event New Office 365 licensing options for Surface Hub Microsoft Teams community call–February 19, 2019 NASCAR racing team Hendrick Motorsports finds competitive edge with Microsoft Teams... Continue reading
Posted Feb 24, 2019 at the UC Guys
Here is the weekly roundup including the big news about Exchange Unified Messaging in Exchange Online being set to retire in February of 2020. This is significant for many organizations both large and small and they will need to take... Continue reading
Posted Feb 17, 2019 at the UC Guys
Blogs Updated IT Pro and Admin documentation The Rise of Drop Failure Rate and Unclassified Streams: Explained Microsoft Teams meetings and calling news roundup: The latest features and new upgrade tools NEW! An Enhanced Experience with Atlassian’s Confluence Cloud is... Continue reading
Posted Feb 3, 2019 at the UC Guys
Blog Posts Introducing the Preview Release of .Net Teams Bot Builder v4 SDK Introducing Microsoft Teams Rooms Updated guidance for upgrading from Skype for Business to Microsoft Teams Office 365 Network Performance tool POC release Documentation Updates Using the Meeting... Continue reading
Posted Jan 28, 2019 at the UC Guys
Happy New Year Everyone! There’s a lot of new updates for Teams and Skype coming out of the gates in 2019! Blogs · Microsoft Releases the Service Adoption Specialist Certification · 3 new ways Microsoft Teams empowers Firstline Workers to... Continue reading
Posted Jan 14, 2019 at the UC Guys
Blogs Additional Voice Features for the New Year Accelerate your Microsoft Teams adoption journey with our Teams Toolkit Improve collaboration with visuals using Lucidchart for Microsoft Teams Getting the best audio and video experiences in Teams with devices First Line... Continue reading
Posted Dec 14, 2018 at the UC Guys
Blogs NEW! Teams Adoption Hub - Enhanced guidance for user adoption projects Microsoft Graph community call Starting December 4th at 8:00am Series invite: Teams PowerShell Module Teams PowerShell Module 0.9.6 This update includes a bug fix to ensure that... Continue reading
Posted Dec 1, 2018 at the UC Guys
Blogs · New! Provide a great Teams experience with improved manageability and automation · Better organize and automate the Microsoft Teams experience with the availability of the Microsoft Graph APIs · Join us for deep technical training at Microsoft Ignite... Continue reading
Posted Nov 26, 2018 at the UC Guys
Two more tools have been released for Skype for Business Server 2019. The Real-Time Stats Manager and Key Health Indicators (KHI) are now available for download here: Real-Time Statistics Manager Key Health Indicators Continue reading
Posted Nov 14, 2018 at the UC Guys
Training Material The following recordings for IT Pros are now available on YouTube Teams Foundations Windows Desktop Client Introduction to Meetings in Microsoft Teams Introduction into Phone System Direct Routing Teams Journey – Upgrading Skype for Business to Teams Part... Continue reading
Posted Nov 9, 2018 at the UC Guys
Microsoft has released the following tools for download: Skype for Business 2019 Server Debugging Tools UCMA 6.0 SDK UCMA 6.0 Runtime Continue reading
Posted Nov 7, 2018 at the UC Guys
MS Tech Community Updates · Skype Meetings App improvements on their way · Skype Room Systems v2 Windows 10 Version 1803 (RS4) unblock expected first week of November · Update! Presence now respects a user's coexistence mode Documentation Updates ·... Continue reading
Posted Nov 5, 2018 at the UC Guys