Potential Service Impacts Based on Q1 2022 Changes to Microsoft Direct Routing Microsoft plans to make changes to Microsoft Teams Direct Routing signaling behavior in the first quarter of 2022. You may need to make configuration changes and/or upgrade software... Continue reading

If you are attempting to use https://demos.microsoft.com or https://cdx.transform.microsoft.com/ and get a “Not Authorized Error” This is a frustrating issue to say in the least and hope this saves you the pain I had to go through to get it... Continue reading

Here are a collection of useful training resources for Microsoft Teams. Admin Training Video Series and PPTs https://docs.microsoft.com/en-us/MicrosoftTeams/itadmin-readiness#technical-training User Training Video Series https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7 Quick Start Guide you can send out to users https://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf Instructor Led Training Series you can sign... Continue reading

If you find yourself needing to change a Microsoft Teams Call Queue or Auto Attendant phone number from a Direct Routing to a Microsoft Phone System phone number you need to first remove the Direct Routing number before you can... Continue reading

Microsoft have released updated documentation to coincide with the Preview of the Call Quality Dashboard (CQDv3) CQDv3 improves upon bring access to data in near real time. You can find all the details here - https://docs.microsoft.com/en-us/MicrosoftTeams/turning-on-and-using-call-quality-dashboard Latest changes and updates... Continue reading

Microsoft have released hotfix 1 to Skype for Business Server 2019 CU1. You can find it at http://www.microsoft.com/downloads/details.aspx?familyid=de77f3bc-efd5-4dab-a2fb-81e2894b0937 This addresses 2 issues listed below as well as enables Location Based Routing for Skype for Business Mobile clients. Improvements and fixes... Continue reading

Microsoft have released an update to the Skype for Business Server 2015 Management pack for use with System Center Operations Manager (SCOM) https://www.microsoft.com/en-in/download/details.aspx?id=47364 What’s New?? Skype for Business Server 2015, Management Pack contain comprehensive monitoring tools including: End-to-End scenario availability... Continue reading

You attempt to install Office Web App Server 2013 on a machine running Windows Server 2012R2 that has had all its windows updates applied and get the following error: Expert TIP: This issue has come up before and there are... Continue reading

Microsoft have released the first cumulative update for Skype for Business Server 2019 http://www.microsoft.com/downloads/details.aspx?familyid=de77f3bc-efd5-4dab-a2fb-81e2894b0937 According the the post the update enables Location-Based Routing to support Skype for Business mobile clients. It also fixes the following issue: KB ID 12290 and... Continue reading

The original date for the deprecation of support for 3DES support in Office 365 (February 28, 2019) has come and gone.. Microsoft has released updated guidance around this topic. The 3DES encryption cipher is being retired from Skype for Business... Continue reading

Do you belong to too many Microsoft Teams? Well Microsoft has announced that they will be rolling out changes to Teams to automatically move Teams you have not visited in 45 days to a “More” category at the bottom of... Continue reading

Microsoft have released the following updates for the Skype for Business Windows Desktop Clients Skype for Business 2016 MSI Release Date: April 2, 2019 Version: 16.0.4834.1000 This update includes the following fixes (Roll Up KB4462234): KB Title KB4495279 Skype for... Continue reading

News You've invested in Microsoft Teams, how do you use it to deliver superpowers to your people? (pt. 2) New Microsoft Graph APIs for automating team lifecycles Driving Adoption: Monthly Community Call Resources & Call Dates What's new in Microsoft... Continue reading

News Training modules for IT Pros Microsoft Teams keeps employees connected during epic snow event New Office 365 licensing options for Surface Hub Microsoft Teams community call–February 19, 2019 NASCAR racing team Hendrick Motorsports finds competitive edge with Microsoft Teams... Continue reading

Here is the weekly roundup including the big news about Exchange Unified Messaging in Exchange Online being set to retire in February of 2020. This is significant for many organizations both large and small and they will need to take... Continue reading

Blogs Updated IT Pro and Admin documentation The Rise of Drop Failure Rate and Unclassified Streams: Explained Microsoft Teams meetings and calling news roundup: The latest features and new upgrade tools NEW! An Enhanced Experience with Atlassian’s Confluence Cloud is... Continue reading

Blog Posts Introducing the Preview Release of .Net Teams Bot Builder v4 SDK Introducing Microsoft Teams Rooms Updated guidance for upgrading from Skype for Business to Microsoft Teams Office 365 Network Performance tool POC release Documentation Updates Using the Meeting... Continue reading

Happy New Year Everyone! There’s a lot of new updates for Teams and Skype coming out of the gates in 2019! Blogs · Microsoft Releases the Service Adoption Specialist Certification · 3 new ways Microsoft Teams empowers Firstline Workers to... Continue reading

Blogs Additional Voice Features for the New Year Accelerate your Microsoft Teams adoption journey with our Teams Toolkit Improve collaboration with visuals using Lucidchart for Microsoft Teams Getting the best audio and video experiences in Teams with devices First Line... Continue reading

Blogs NEW! Teams Adoption Hub - Enhanced guidance for user adoption projects Microsoft Graph community call Starting December 4th at 8:00am Series invite: https://aka.ms/microsoftgraphcall Teams PowerShell Module Teams PowerShell Module 0.9.6 This update includes a bug fix to ensure that... Continue reading

Blogs · New! Provide a great Teams experience with improved manageability and automation · Better organize and automate the Microsoft Teams experience with the availability of the Microsoft Graph APIs · Join us for deep technical training at Microsoft Ignite... Continue reading

Two more tools have been released for Skype for Business Server 2019. The Real-Time Stats Manager and Key Health Indicators (KHI) are now available for download here: Real-Time Statistics Manager Key Health Indicators Continue reading

Training Material The following recordings for IT Pros are now available on YouTube Teams Foundations Windows Desktop Client Introduction to Meetings in Microsoft Teams Introduction into Phone System Direct Routing Teams Journey – Upgrading Skype for Business to Teams Part... Continue reading

Microsoft has released the following tools for download: Skype for Business 2019 Server Debugging Tools UCMA 6.0 SDK UCMA 6.0 Runtime Continue reading

MS Tech Community Updates · Skype Meetings App improvements on their way · Skype Room Systems v2 Windows 10 Version 1803 (RS4) unblock expected first week of November · Update! Presence now respects a user's coexistence mode Documentation Updates ·... Continue reading