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How to evaluate customer service · Informal feedback Customer telling you how good you are doing. Also informal feedback is to ask customers question none threatening but informal manner. They can be gathered over the dinner or in a casual conversation, where the customers may feel free to express there opinion . · customer service & questionnaire Asking customers how good or bad the shop is or how customer service is you just tick yes or no · comment cards Comment cards is a when customer can writes their own feedback or complaint · staff feedback Their are two kind... Continue reading
Posted Jan 11, 2010 at NAZ's blog
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Posted Jan 11, 2010 at NAZ's blog
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Jan 11, 2010