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Hi the lace on my boa boot burst and I am trying to replace the dial as well as the lace. however I cannot remove the old dial! How is this done? I have looked on your help videos and can only see info on replacing the dial not actually removing the old one! please help. i am having to borrow a pair of my friends "old Macs" to keep my boy going. thanks Emma
Toggle Commented May 3, 2010 on Boa Boot Repair at EasyCare Customer Help Desk
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May 3, 2010