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Great article Paul. Thanks for mentioning InsideView!
Looking Back at 2010 - In 2010
Forecast season is upon us. Yeah, yeah, Christmas and Thanksgiving season too, but this is forecast season. Did you ever think about the etymology of forecast? I think this is broken down the following way. Fore - as in comes to the front. Cast as in wizardry and witchcraft and casting a spell - ...
Jill, thanks for including us in this list.
Put an End to This HUGE Time Waster
OMG. That's exactly what I said when I saw the CSO Insights statistic that says that sales teams are spending over 20% of their time researching -- and that it's only getting worse. That's one full day ever single week. And the truth is, they NEED that customer information in order to do the...
Mike, thanks for letting us be a part of the event.
The 2010 Customer Effective CRM User Conference was a BIG Success
We just wrapped up our third annual CRM User Conference here in Greenville, SC. We had 145 attendees representing 75 companies and 15 different states join us over a two and half day period. Our third straight year of attendee growth, which must mean we are doing something right. Highlights in...
These are great examples of how Social CRM can help. These can apply to so many industries but I think Financial Services is an important one to focus one.
Five Social CRM Uses for Financial Services
Social media has become a way of life. Some early corporate embracers of Social CRM were unsuccessful, not because of the medium, but because they thought social media was a one way street; either a way to just talk (traditional blogging) or just listen (twitter monitoring). Social CRM, as Pau...
Great article. I agree with the statement made that Mark Roberge made that the shift has been made between sellers and buyers. The idea of sales people hunting down customers has been declining for a while and customers do not want to be spammed and cold called. Sales people are needed to help customers that have already identified the product/services they need move through the process. Old school sales is dead.
Slate Magazine Predicts the Demise of Salespeople Part II
The author James Ledbetter wrote a story in Slate magazine about the Death of a Salesman. Of Lots of Them, Actually. The article concluded with: “The strength of sales jobs is that they can be reasonably high-paying but typically don't require technical training or other specialized skills. When...
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Sep 30, 2010
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