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Great article Paul. Thanks for mentioning InsideView!
Toggle Commented Nov 23, 2010 on Looking Back at 2010 - In 2010 at PGreenblog
Jill, thanks for including us in this list.
1 reply
Mike, thanks for letting us be a part of the event.
These are great examples of how Social CRM can help. These can apply to so many industries but I think Financial Services is an important one to focus one.
Great article. I agree with the statement made that Mark Roberge made that the shift has been made between sellers and buyers. The idea of sales people hunting down customers has been declining for a while and customers do not want to be spammed and cold called. Sales people are needed to help customers that have already identified the product/services they need move through the process. Old school sales is dead.
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Sep 30, 2010