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I always start at 20%. Having been in the restaurant business as both a waitress and a manager, I recognize that part of the tips go toward the bus staff or that it may be an establishment that pools tips. i don't like to punish someone else because my waiter/waitress wasn't good. If the service was really bad, I'll still leave a decent tip, but let the manager know about the service (in the same vein, I let the manager know if my service was exceptionally good).
Toggle Commented Jul 28, 2012 on Be Honest at Sparkwood & 21
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Jul 28, 2012