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FICO
Experienced professional with a passion for decision management technologies
Interests: optimization, product management, business rules, genetics, predictive analytics, technologies, life sciences, and of course my two little boys
Recent Activity
ChannelNews Asia Video: Fighting Online Fraud
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Asian consumers are set to overtake North America this year in terms of purchases made online, making it the largest in the world as an ecommerce market. In this video, FICO’s Adam Davies talks to ChannelNews Asia about what banks are doing to protect consumers from fraud and security threats,... Continue reading
Posted Sep 10, 2014 at Banking Analytics Blog
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BBC News Video: APAC Card Fraud Costs Banks $400m A Year
FICO estimates that card fraud in Asia Pacific costs banks $400 million (£241 million) per year and is rising annually by 20%-25%. In this video, BBC News speaks to FICO's Dattu Kompella, managing director in Asia, to discuss the growing security risks and how predictive analytics can help. If you... Continue reading
Posted Sep 8, 2014 at Banking Analytics Blog
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Video: National Australia Bank Discusses Customer Management and Optimization
In this video, National Australia Bank’s David Fodor, Chief Credit Officer, discusses working with FICO on multiple customer management projects, hightlighting the bank’s optimization of credit card limits. If you have difficulty with the video above, view it here. Continue reading
Posted Sep 4, 2014 at Banking Analytics Blog
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FICO® Scores: Just Like Mikey – They Like It!
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The following guest post was written by Caitlyn Ramey, Director of Marketing at First Bankcard, a division of First National Bank of Omaha Even if you’re not a child of the 1970’s, you may still remember the Life cereal commercial where Mikey’s siblings get him to try what they deem... Continue reading
Posted Aug 21, 2014 at Banking Analytics Blog
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Is the US Facing the Dawn of a New Debt Crisis?
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By Todd Rollin A colleague recently forwarded me a link to a recent Urban Institute study, “Delinquent Debt in America,” where a random sample of US credit data revealed that approximately 35% of adults “have debt in collections reported in their credit files,” with an average debt of over $5,000.... Continue reading
Posted Aug 7, 2014 at Banking Analytics Blog
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Are US Banks Under-Leveraging Customer Loyalty?
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We recently wrapped up a comprehensive survey of retail bank customers in the US. The results were fascinating and not necessarily what we expected. After talking with nearly 1,000 consumers, it seems US banks may be under-leveraging their biggest assets—loyal customers. Banks are missing out on vast opportunities to drive... Continue reading
Posted Jun 26, 2014 at Banking Analytics Blog
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Video: Capital One Aims for Relationship-Based Debt Management
In this video, Capital One Auto Finance’s Joseph Poi, Senior Director of Operations Loss Mitigation, discusses working with FICO on a customer-centric approach to debt management. He explains how the company uses analytic solutions and strategies to optimize debt collection, while ensuring each customer maintains a “great relationship with Capital... Continue reading
Posted Jun 16, 2014 at Banking Analytics Blog
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Join Us For FICO World 2014
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Attracting, serving and protecting customers is getting tougher, so how are companies using predictive analytics to out-maneuver competitors and win customer loyalty? Join us at FICO World 2014 to discover answers from experts and network with your peers. Registration is now open for the conference, which will be held November... Continue reading
Posted May 21, 2014 at Banking Analytics Blog
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Bloomberg TV Video: Democratizing Big Data Analytics
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On Bloomberg Television’s Countdown, FICO’s Mike Gordon discusses how new cloud services are democratizing Big Data analytics—that is, making it easier for companies of all sizes to leverage data and analytics—in real time. Click on the image above to view the video, or view it here. Continue reading
Posted May 19, 2014 at Banking Analytics Blog
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Video: Samsung Card Talks About Optimizing Profit and Controlling Credit Risk
In this video, Samsung Card’s Woochul Lee, Senior Manager of Credit Risk Management, discusses working with FICO on card loan optimization. Responding to internal needs and regulatory pressures, the company began considering future economic conditions within credit risk decisions – and saw strong results ($4-10 per account) from the project.... Continue reading
Posted May 1, 2014 at Banking Analytics Blog
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Video: China Minsheng Bank Discusses Driving Small Business Growth
As part of our "Big Ideas for Big Data" video series, Edward Shen of China Minsheng Bank talks about driving small business growth using predictive analytics. If you have difficulty viewing the video above, view it here. Continue reading
Posted Apr 29, 2014 at Banking Analytics Blog
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Channel NewsAsia Video: Tackling ATM Card Fraud
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In this Channel NewsAsia video, Daniel McConaghy, managing director for FICO in Asia Pacific, discusses "Tackling ATM Card Fraud." McConaghy explains how, in APAC alone, $350 million per year is lost to credit and debit card fraud, and that this has grown by 20% annually. He analyzes tactics and technologies... Continue reading
Posted Apr 21, 2014 at Banking Analytics Blog
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Infographic: How Fast Is Card Fraud Detected? 5X Faster Than the Eye Blinks
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In financial services, many things are described as “real time,” including numerous online banking and payment transactions. However, there is no universal definition of real time. Is it real time if a transaction or event takes place within 10 seconds? One second? Certainly most people would say the time it... Continue reading
Posted Apr 3, 2014 at Banking Analytics Blog
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Call for Presentations: Submit Your Ideas for FICO World 2014
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As we look ahead to FICO World 2014, we invite FICO clients and other industry leaders to submit ideas for conference sessions related to analytics and customer management. FICO World 2014 will be held November 11-14 in San Diego, California. It's easy to submit a session proposal – just use... Continue reading
Posted Mar 14, 2014 at Banking Analytics Blog
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Infographic: History of Innovation in Payment Card Fraud Analytics
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We recently put together an infographic showing the evolution of real-time analytics for payment card fraud detection over the last 20 years. The infographic also shares notable facts about payment fraud in major countries, including France, India, Russia and the UK. For example, since 1992, US payment fraud as a... Continue reading
Posted Mar 12, 2014 at Banking Analytics Blog
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Breaking New Ground in Analytics? Enter Our Decision Management Awards
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Have you achieved stellar results using predictive analytics and decision management technology? Then tell us your story! We invite all FICO clients to enter the third FICO Decision Management Awards. To enter a nomination, visit www.fico.com/dmawards. Our 2014 awards will honor top clients in each of these five categories: Customer... Continue reading
Posted Feb 28, 2014 at Banking Analytics Blog
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Infographic: What Does A High Credit Scorer Look Like?
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New myFICO® research provides revealing insight into the credit profile of US consumers with the highest credit scores, specifically those with FICO® Scores of 750 and above. These FICO Score “high achievers” account for 37% of scorable consumers, or roughly 74 million individuals. The research reinforces that following responsible credit... Continue reading
Posted Feb 26, 2014 at Banking Analytics Blog
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Slideshow: 10 Big Data Resolutions for 2014
Looking to take the Big Data plunge in 2014? Andrew Jennings, FICO’s chief analytics officer and frequent blogger, shares 10 resolutions for Big Data adoption. To enlarge, click on the Slideshare icon. Continue reading
Posted Jan 29, 2014 at Banking Analytics Blog
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Do Consumers Actually Care About Their Credit Scores?
The following guest post was written by Caitlyn Ramey, Director of Marketing at First Bankcard, a division of First National Bank of Omaha If anyone asked us whether consumers care about their credit scores, we at First Bankcard would say, “OF COURSE, they should care!” How else can they qualify... Continue reading
Posted Jan 6, 2014 at Banking Analytics Blog
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Is There a Future in Loyalty?
Banking customer loyalty appears to be on the decline. The Ernst & Young 2012 Global Banking Survey found that the proportion of customers planning to change banks had grown by 70% in just one year, and more customers than ever had accounts with multiple banks. And the company’s 2013-14 Global... Continue reading
Posted Jan 3, 2014 at Banking Analytics Blog
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Top 13 of 2013: Our Blog Posts You Liked Best
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With 2013 coming to a close, let’s take a look back at our top 13 most popular posts published this year: FICO® Score Distribution Remains Mixed – Looking at the national distribution of FICO® Scores, Frederic Huynh noted that the profile of credit risk for US consumers, while still mixed,... Continue reading
Posted Dec 30, 2013 at Banking Analytics Blog
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BBC News Video: Should Investors Worry About Loan Defaults in China?
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How worried should investors be about rising defaults on loans made by Chinese banks? FICO's Andrew Jennings tells the BBC's Sharanjit Leyl that Chinese banks have come a long way in the last decade, adding that the rise in consumer lending has been driving profitability for many Chinese banks. But... Continue reading
Posted Dec 13, 2013 at Banking Analytics Blog
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CBS News Video: Why Discover and Other Banks Are Offering Free Credit Scores
In this video, CBS News contributor and analyst Mellody Hobson reports on Discover’s recent announcement to provide free monthly FICO® Scores to cardmembers through the new FICO® Score Open Access program. She explains how free credit scores can lead to more financially educated consumers, and why that's a win for... Continue reading
Posted Nov 21, 2013 at Banking Analytics Blog
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Bloomberg TV Video: The Importance of Knowing Your Credit Score
In this Bloomberg TV video, FICO's Anthony Sprauve discusses the availability of free FICO® Scores to millions of US consumers. Customers of Barclaycard and First Bankcard can now access the same FICO Scores used by the banks to manage their accounts, through the new FICO® Score Open Access program. Speaking... Continue reading
Posted Nov 5, 2013 at Banking Analytics Blog
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Do After-Hours Contact Strategies Work?
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Many businesses assume customers won’t respond to communications outside normal business hours. Some even wait until the next day to contact customers when suspicious, potentially fraudulent activity occurs. Two recent FICO banking case studies call this approach into question, suggesting instead that after-hours engagement strategies are worthy of consideration. Emma... Continue reading
Posted Oct 17, 2013 at Banking Analytics Blog
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