Hi Bob, Are you familiar with the studies out of the Netherlands and South Africa regarding the "universal" relational structures of all pedagogic and andragogic learning events? Yonge, UC Davis, translating Oberholzer and Landman, says 3 basic relationship structures are essentially needed for any learning/leading event to be successful: trust, understanding and authority. Any teacher or leader's first acts must be to survey the landscape of people they have been charged with leading, and then strategically begin to build and grow and maintain those 3 key relationships with each individual. Are you familiar with this research? jeffrog@hotmail.com Jeff Rogers