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To me the root of the issue is those who created unrealistic expectations for customers like yours. This customer didn't made it out of the blue. It is probably the consequence of reading too much hype marketing material, don't you think? Your post is really about common sense and realistic expectations. We need more of this down to earth messaging to counter Big Data exagerations we read every day.
Toggle Commented Dec 1, 2012 on Fantasy Analytics at Jeff Jonas
Sure, the US patent system has lots of inconvenient. It is hurting innovation in many ways. But throwing it away may be worse. For example, would Apple have spent the money they spent on designing the first iphone without patent protection? Android success shows that patenting didn't prevent others from competing, but it certainly slowed them, hence protected some of Apple's investment. One would say that patenting iphone isn't patenting software. I'd argue that is is all about software. That was the key innovation for iphone: design a device where all behavior is provided by software.
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Oct 3, 2012