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Alexandria, VA
Living calling to help others. Air Force PR dude. Founder, BlueBridge Communication.
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First of all, glad all ended well! While reading this, a leadership lesson jumped out at me. On a flight, you're a follower. When something seemed wrong, you immediately wanted to hear from the leader for either information or reassurance. Once you heard from the leader and that there was a plan to remedy to the problem, you relaxed. As the plan was being implemented, you relaxed more as you experienced signs the plan was working and the problem would soon be remedied. This is why leadership communication in a crisis is so important. Followers at least need to know the leader is aware of the problem and there's a plan to fix it.
Toggle Commented Oct 29, 2011 on Face Reality And Not Your Imagination at Re:Focus
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Oct 29, 2011