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Laptops with screen protectors at meetings with colleagues... I've only seen that once before, and that company was in a tailspin, unable to compete with the worst companies in its industry while harboring vicious battles for scraps. Definitely puts Sears' performance in perspective.
Commented Aug 21, 2013 on Dysfunctional Competition, the Knowing-Doing Gap, and Sears Holdings at Bob Sutton
Dysfunctional Competition, the Knowing-Doing Gap, and Sears Holdings
A compelling and instructive story on Sears Holdings appeared in BusinessWeek last month -- they own Sears stores, Kmart, Land's End and a host of other brands such as Craftsman tools, Kenmore appliances, and DieHard batteries. It is written by Mina Kimes and provides a textbook example of how,...
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Aug 21, 2013
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