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Nice post. A good reminder about the need for quality control especially considering the frequency of the incidents like the ones you mentioned. While I find the outcome of the Chrysler employee expressing his or her road rage via the employer’s twitter account amusing, obviously Chrysler, the city of Detroit, etc. beg to differ… Do you think it was more of a deliberate attempt or an egotistical moment?
Toggle Commented Mar 21, 2011 on Social Media Quality Control at RepMan
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Mar 21, 2011