Hi Bob - I really appreciate your work and wish I had read your books long ago. Thank you. In this case, I disagree with you. I think that in the first situation where Don Peterson of Ford gave a boring presentation, he was being dishonest and probably tarnishing the reputation and brand of his company and himself as well. The second situation is more palatable to me, more honest. And I still think there is a more emotionally intelligent way for James Rosse to share his ideas without wasting the time of his audience. It lacks respect, for the audience and himself. Regards, Lisa Hamaker